Customer Service Representative - Kennewick, WA

Title: Concierge

Location: Kennewick, WA

Salary: $19 – $21/hour (DOE)

Schedule: Part-time, 20-30 hours weekly, weekends required

This is not your typical front desk position. At Club 10, you will become the face of the resident experience. YOU set the tone. YOU create the energy. And YOU deliver a level of service people remember. We are building a hospitality-driven, resort-style environment and looking for individuals who naturally bring professionalism and personality into every interaction. If you thrive in high-energy environments, enjoy working with people, and take pride in delivering exceptional service, this is where you belong.

What You’ll Be Doing

• Greet residents and guests and serve as the main point of contact
• Monitor amenities and keep all spaces clean, organized, and guest-ready
• Support events, reservations, and resident activities
• Respond to calls, emails, and inquiries professionally
• Enforce community guidelines and report concerns
• Coordinate with onsite teams to maintain a safe, high-quality experience
  
  

What We’re Looking For

• You don’t need to come from luxury hospitality, but you do need to bring the energy.
• Customer service, hospitality, concierge, or front desk experience preferred
• Comfortable working in a fast-paced, people-facing environment
• Strong communication skills and presence
• High attention to detail
• Ability to multitask without losing composure
• Naturally friendly, but still professional
  
  

Apply today to secure your spot.