What are the responsibilities and job description for the Apartment Turnover Manager position at TMG Property Management Services NW?
Title: Resident Transition Manager
Location: Kennewick, WA
Pay Range: $22–23/hour
This is not your typical property management role. As the Resident Transition Manager, you are the final checkpoint between a standard move and a great experience. You’ll lead inspections, oversee move-ins and move-outs, and ensure every unit meets a high standard before a resident walks through the door. If you’ve worked as a Maintenance Tech, Assistant Property Manager, or Leasing Agent and know your way around inspections, documentation, and resident interaction, this is a strong next step.
What You’ll Do
This role is a strong fit if you’ve been a:
Location: Kennewick, WA
Pay Range: $22–23/hour
This is not your typical property management role. As the Resident Transition Manager, you are the final checkpoint between a standard move and a great experience. You’ll lead inspections, oversee move-ins and move-outs, and ensure every unit meets a high standard before a resident walks through the door. If you’ve worked as a Maintenance Tech, Assistant Property Manager, or Leasing Agent and know your way around inspections, documentation, and resident interaction, this is a strong next step.
What You’ll Do
- Oversee all move-in and move-out activity across the property
- Conduct detailed unit inspections using 360 cameras and inspection software (Zinspector)
- Identify damages, cleanliness issues, and turnover needs
- Review and approve inspection reports, photos, and documentation for accuracy
- Ensure all units meet quality standards before move-in
- Coordinate move-in and move-out schedules and logistics
- Walk residents through their unit and community features at move-in
- Evaluate damage vs. normal wear and tear and finalize security deposit dispositions
- Ensure documentation, charges, and decisions are accurate and compliant
- Guide and support team members completing inspections and documentation
- Coordinate with maintenance, housekeeping, and management on turnover timelines
- Serve as the main point of contact for residents during transitions and set clear expectations
- 2 years in property management, maintenance, inspections, or similar
- Strong eye for detail and ability to assess unit condition accurately
- Comfortable using technology, inspection software, and photo documentation tools
- Experience with move-outs, turnovers, or deposit charges is a plus
- Professional, resident-focused communication style
- Organized, accountable, and able to manage multiple units at once
This role is a strong fit if you’ve been a:
- Maintenance Technician who enjoys inspections and documentation
- Assistant Property Manager familiar with move-outs and deposits
- Leasing Agent who wants to move into a more operational, hands-on role
Salary : $22 - $23