What are the responsibilities and job description for the Director of Food And Beverage position at Tier4 Group?
Director of Food & Beverage
Location: Valdosta, Georgia
Type: Full-Time (Onsite)
Our client is seeking a hands-on, operationally focused Director of Food & Beverage to lead and elevate the guest dining experience across a high-volume, fast-paced environment. This role was re-established to provide dedicated leadership and improve guest satisfaction, operational efficiency, and team performance.
This is a highly visible leadership position responsible for managing large teams, driving service excellence, and ensuring seamless execution across all Food & Beverage operations.
Key Responsibilities
- Lead day-to-day Food & Beverage operations in a high-volume, quick-service environment
- Oversee and develop a team of 100 employees, including managers, supervisors, and seasonal staff
- Drive improvements in guest satisfaction, service speed, and overall experience
- Manage inventory, ordering, and cost controls, including portioning and waste reduction
- Ensure operational excellence across food quality, safety, and service standards
- Oversee onboarding, training programs, and conduct regular training audits
- Partner with corporate teams on menu execution and provide input for seasonal offerings
- Monitor and improve staffing models to reduce turnover and improve team efficiency
- Utilize data and reporting (forecasting, per caps, etc.) to drive business decisions
- Collaborate with cross-functional teams and senior leadership on performance and strategy
What We’re Looking For
- Proven leadership experience in high-volume, quick-service Food & Beverage environments
- (theme park, entertainment venues, or large-scale hospitality preferred)
- Strong operational and business acumen, including forecasting, reporting, and presentations
- Experience leading large, diverse teams in fast-paced environments
- Hands-on leader who can balance time between the floor and strategic responsibilities
- Ability to improve team performance, culture, and guest experience simultaneously
- Excellent communication, leadership, and organizational skills
Requirements
- 7 years of progressive food and beverage experience within a fast-paced environment like amusement parks, large gaming centers, stadiums, hotels, regional restaurant chains, etc.
- Business acumen - hands-on experience with budgets, invoicing, forecasting, presentations (creation/presenting), etc.
Preferred Qualifications
- Bachelor’s degree strongly preferred
- Experience in theme parks or similar guest-focused environments is a plus
- Certifications such as ServSafe or TIPS are preferred (can be obtained if needed)
Work Environment & Schedule
- Fully onsite role in Valdosta, GA
- Peak Season (Mid-May – August): 5–7 days/week, including weekends and holidays
- Off-Season (January – February): Focus on planning, hiring, and training initiatives