Area Operations Manager

ThompsonGas is the nation’s fastest growing propane retailer, and we are looking for innovative, outside of the box thinkers who want to make an impact. We are rethinking the way we do business and, as a result, our employees are empowered to take an idea and run with it. If you are looking for an environment that will allow you the freedom to drive change, create an unrivaled customer experience and have fun while you’re doing it – then ThompsonGas is for you! 

The Area Operations Manager’s primary responsibility is to support operational needs within their specific area. This includes, but not limited to, managing the product distribution, storage, sales and service activities while enhancing profitable customer relationships. All aspects of the operation; safety, service, delivery, training, staffing, and productivity are within the purview of the Area Operations Manager.

Essential Job Duties:

• Plan for workforce and material needs to ensure seasonal demand, coverage and service.
• Assist in maintaining the vehicle fleet by coordinating the preventative maintenance of vehicles, repairs, and licensing.
• Complete Quality Review follow-up visits.
• Responsible, in partnership with Area Safety Manager, for safety training and refresher training with new and current employees. 
• Assist with the day-to-day operation of distribution and storage activities.
• Design and execute service processes including, but not limited to, preparing work orders, requisition of parts and instruments, repairs and service work, dispatch activities. 
• Assist in maintaining fuel distribution and service-related inventory quality compliance and control.
• In partnership with DOT Compliance Manager, review and manage vehicle, employee and DOT compliance to prevent out of compliance issues.
• Serves as critical member of the Leadership Team, acting in conjunction with the AVP to impact Area performance by providing leadership and ensuring the Area is Operationally ready and pursuing excellence in serving the customer.
• Position may require working evening hours and weekends as needed.
• Other duties as assigned. 

Education and Experience:

• High School diploma required, college degree preferred.
• Past field work in the propane and distillate retail business highly desired.
• Experience in the retail management field highly preferred.
• Multi-unit leadership experience is highly preferred.
• Must possess a valid Class A or B CDL or willing to obtain.
• Must have valid Hazardous Materials, Airbrakes and Tanker endorsements or willing to obtain.
• Must have a working knowledge of DOT safety requirements.
• CTEP certified a plus.
• Gas piping experience is highly preferred.
• Exceptional written and interpersonal communication skills. 
• Comfortable with technology for daily use of various back-office systems that support the business.
• Ability to provide leadership through coaching and mentoring with a focus on customer service.
• Must be able to lift up to 75 lbs.
• Frequent bending, pulling, tugging and lifting.
• Willingness to work outdoors in all weather and driving conditions.

 This is a safety sensitive position. Your job performance will impact the health and safety of our customers, our employees and other individuals, as well as your own health and safety. A pre-employment drug screening, including but not limited to screening for the presence of THC, will be required, except where prohibited by law.

ThompsonGas provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ThompsonGas complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.