What are the responsibilities and job description for the Scheduler - Receptionist position at Thompson Stone and Marble?
Overview- Job will be full time- but may start as part time while training
In our office, it is hard to give out a single simple title that describes all the things we do… We work with individuals, builders, Big Box Stores, Designers etc. We fabricate and install counter-tops, we sell and sub-contract out tile installs, patio pavers, stone masonry work, and so much more … so come by, see what we do, who we are. Bring your resume, fill out an application and let’s see if we are a good fit for each other.
Our perfect candidate would have the following:
A genuinely caring and energetic personality that enjoys learning on the go, in a fast-paced environment. This candidate would be multi- talented, enjoying multi-tasking and willing to embrace any challenge with the desire to learn and grow from it. This candidate would work well in a small office environment, with a construction industry – laid back feel but be able to present themselves in a professional manner when working with various clients and types of cliental. At ease with data entry, comfortable with daily and consistent use of a computer, phones, with heavy use of emails and documenting steps of the work involved. This candidate would be comfortable and at ease working within web-based programs and would be willing to jump in and help others, showing a willingness to learn other skills and not be afraid to ask for help.
Our candidate would have basic knowledge and understanding of Quick books desktop- with the ability to learn and adapt as processes and programs change.
The ability to focus, communicate and work within an office environment that at times can get loud and distracting with other co-workers and customers is a must.
Our ideal candidate would be comfortable with calling new customers, asking in-depth questions concerning the upcoming project, and working with schedules and appointment settings. Being familiar with Myrtle Beach and surrounding area’s is a plus, but not a requirement- as learning and understanding the mapping and logistics of routing the measure techs will be part of the training.
A willingness to step outside of their comfort zone, and the real outside when it is needed, is a part of our ideal candidate’s make-up- showing the interest in the materials involved in our industry. Guiding customers through our showroom & yard, are part of the position and will be required at times.
The candidate would be phone friendly and willing to learn the processes we have in place for messages, taking payments, asking for information and helping all customers with kindness, courteousness and respect.
Our ideal candidate would not be afraid of a challenge and would embrace the chance to help the company, themselves and their co-workers grow and succeed.
Are you the candidate(s) we are looking for?
Responsibilities
Dont let the title fool you... This position does a lot more than just answer the phones and greet people. This is the face the customer meets as they walk through the door. This is usually the first voice they hear when they call us, or we call them to follow up on the orders we receive. Would you like to be the Voice?? Can you work with distractions and foot traffic around you? Are you interested in starting at the front- learning the industry from the front door in? Can you read a map and understand the basic logistics of a measure tech’s day? Are you willing to learn as you go, grow as you learn and be involved with more than just answering the phones? Are you good with computer programs and willing to do basic filing tasks as well as help with the social media of the company?
This position can be very busy at times, and involves a lot of paperwork and data entry, emails, and phone calls. This is the first step into the industry if you are willing to learn. This role includes pulling jobs from the various portals we use, building and setting the jobs up in our system, reaching out to the customer and gathering details, while scheduling measures and advising the client about the process we follow. This position is usually a very busy role, and you will be learning as you go- each day and each job brings something new to add to your skill set.
- Greet and assist clients, visitors, and vendors in a professional manner
- Answer and direct phone calls, emails, and inquiries
- Manage scheduling, calendars, and appointments
- Perform general office duties including filing, scanning, and data entry
- Support various departments with administrative tasks
- Maintain a clean and welcoming front desk area
Qualifications
- Previous receptionist or administrative experience preferred
- Strong computer skills (Microsoft Office Suite, email, scheduling software, etc.)
- Ability to multitask and manage time effectively
- Excellent verbal and written communication skills
- Strong organizational skills with attention to detail
- Positive attitude and professional appearance
What We Offer:
- Competitive pay
- Supportive team environment
- Opportunities for growth and development
- Benefits after 60 days
- Dental, Visions, Critical Illness, Accident, Disability, Life/ Term.
We do not offer medical insurance currently.
PAY RANGE- DOE
$14.00 - $16.00 HOURLY
Job Types: Full-time, Part-time
Pay: $14.00 - $16.00 per hour
Benefits:
- Dental insurance
- Disability insurance
- Employee discount
- Life insurance
- On-the-job training
- Opportunities for advancement
- Paid time off
- Vision insurance
Work Location: In person
Salary : $14 - $16