What are the responsibilities and job description for the Mitigation Lead Technician position at Thomasville Restoration?
Thomasville Restoration's vision is to be the #1 most trusted and respected restoration company.
About Thomasville Restoration
Thomasville Restoration’s vision is to be the #1 restoration company in the Mid-Atlantic Region. To help achieve this goal and support our growth, we are adding a Water Mitigation Technician. This position offers a unique opportunity to support our mission of putting families’ homes and lives back together across the Mid-Atlantic while upholding our culture of Family First, Compassion, and Communication.
What You’ll Do
Communicate with crew chiefs and lead technicians to understand and meet customer needs
Respond to emergency service calls as part of Thomasville Restoration’s commitment to rapid response
Perform mitigation processes following company guidelines and instructions from crew chiefs/lead technicians
Inventory, load, and prepare vans with equipment, products, and supplies for jobs
- Clean, disinfect, and inspect equipment regularly to ensure safe use
Maintain a clean and organized vehicle with proper equipment appearance
Perform end-of-job and end-of-day cleanup and breakdown
Complete daily, weekly, and monthly vehicle and equipment maintenance checklists
Take ownership of responsibilities and suggest ways to improve efficiency
Assist with other duties and tasks as business needs evolve
Who You Are
- Valid driver’s license required
- At least 1 year of experience in water mitigation or disaster restoration preferred
- IICRC certification preferred
- Strong attention to detail and a proactive, team-oriented mindset
- Reliable, hands-on, and comfortable with on-the-road work
Your Impact
As a Water Mitigation Technician, you are the first line of support for families experiencing water damage. Your fast action and attention to detail help minimize loss and speed up recovery. By providing quality service with care and professionalism, you directly support Thomasville’s mission of restoring homes and putting lives back together.