What are the responsibilities and job description for the The UPS Store Retail Sales Associate position at The UPS Store?
The UPS Store Retail Sales Associate: Full/Part Time
Job description
The Retail Sales Associate is Open to Challenges: Big Problem, Big Smile – That’s how you handle things. You will be the expert and customers will look to you for answers.
What you'll need to be considered for an interview:
- Retail or customer service experience (industry experience at a UPS Store, FedEx Office, or print shop is a major plus).
- Ability to thrive in a fast-paced environment with multitasking skills.
- A strong work ethic and willingness to learn; we are happy to train motivated individuals with the right attitude.
- Reliable professional conduct and a commitment to helping customers.
Essential Traits, Duties & Responsibilities:
Sales: Confidently explain various products and services. This includes upselling and cross selling products to the customer at hand.
Educate and Promote: Give customers advice and pointers on various ways to achieve their objectives through the store’s services.
Packaging Services: Estimate the packaging cost and pack fragile contents for shipping. Help customers select moving supplies.
Shipping Services: Receive & process packages for UPS, US Post Office including lifting & weighing packages on scale, accessing counter manifest shipping software, generating labels, providing receipts & tracking information to customers.
Document Services: Operate binding, laminating, fax, digital printers, computers and other machines in a safe & efficient. Help customers select business cards, stationery, imprinted products, etc.
Mailbox services: Explain mailbox service rates, benefits and the mailbox services agreement. Receive, log in, sort and place mail in mailbox modules accurately. Forward mail per customer instructions.
Opening/Closing Procedures: Be available 15 minutes before/after the scheduled business hours to open/close the store in accordance with store procedures.
Cleaning & Upkeep: Everyone on the team works on keeping the store clean that includes Vacuum, dust and wipe.
Pay Range and Incentives
- $16 - $18 per hour (starting pay based on experience).
- Monthly Sales Bonus: Eligible after 30 days of employment and completion of training.
- 9% Notary Commission: Earn extra on every notary seal.
- The store covers all costs for your certification class and license fee.
- 401(k) Retirement Plan: Includes company-matching contributions to help you build your savings.
Job Requirements:
Ability to lift up to 40 lbs. regularly and stand for extended periods of time required.
Type 30 WPM
English fluency required. Spanish desired.
Current notary public or ability to get Notary certification.
Salary : $16 - $18