What are the responsibilities and job description for the Sales Associate position at The UPS Store?
Company Description
The UPS Store is the largest retail network of shipping, postal, printing, and business service centers in North America, with over 5,500 locally owned locations. As a subsidiary of UPS, The UPS Store provides consumers and small businesses with a wide range of convenient services, including shipping, packaging, printing, mailbox services, and moving supplies. Recognized as the top Postal & Business Services franchise by Entrepreneur Magazine for 31 consecutive years, The UPS Store has also received recognition as a top franchise for military veterans. The company is committed to empowering entrepreneurs through franchise ownership opportunities across the U.S. and Canada.
Role Description
This is a full-time, on-site role for a Sales Associate at The UPS Store located in Kenner, LA. The Sales Associate will assist customers with a variety of services such as shipping and receiving, packaging, printing, and copying. Responsibilities include maintaining a professional and welcoming in-store environment, operating point-of-sale systems, handling payments, managing inventory restocking, and promoting The UPS Store’s products and services. Candidates will work closely with management to ensure excellent customer service and satisfaction.
Qualifications
- Strong customer service and communication skills, with a focus on creating positive customer experiences.
- Basic proficiency in operating point-of-sale systems and handling cash or credit card transactions accurately.
- Ability to assist with packaging, printing, and shipping services with attention to detail.
- Time management and organizational skills to handle multiple tasks efficiently.
- Capability to work effectively in a team environment with a professional and helpful attitude.
- High school diploma or equivalent required; previous retail, sales, or customer service experience is a plus.
- Familiarity with business services such as copying, printing, and mailbox rentals is advantageous.
- Ability to stand for extended periods and lift packages weighing up to 50 lbs comfortably.