What are the responsibilities and job description for the Retail Associate position at The UPS Store?
FULL TIME/PART TIME POSITION. Morning/ Afternoon/evening hours and Saturday availability needed.
Please note that this position is a Retail Store position and is NOT a driver position.
The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.
The ideal candidate has two years of previous retail sales experience, computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.
Labor Intensive position that requires ability to multi-task and take initiative.
Responsibilities:
- Delivers outstanding customer service to walk-in customers and telephone inquiries
- Continuously practices good listening skills with customers, UPS Store team members, and leadership
- Takes ownership of the customer's shipping needs and offers viable solutions
- Takes action to learn all product and service offerings, alternative solutions, and industry trends
- Operates all equipment, software, and devices in an expert fashion and is willing to teach others
- Maintains a clean and safe working environment
Qualifications:
- High school diploma or GED required
- Good communication and people skills
- Computer skills, including Microsoft Office
- Outstanding phone skills
- Strong verbal and written communication skills, including spelling and math
- Prompt, reliable, and responsible
- Able to lift 40 - 70 lbs
- Willing and able to work a flexible schedule including evenings.
- GRAPHIC DESIGN/PRINTING EXPERIENCE IS A PLUS
Job Types: Part-time
Experience:
- retail
- GRAPHIC DESIGN/PRINTING EXPERIENCE IS A PLUS
Education:
- High school or equivalent (Required)
Location:
- Wichita , KS (Required)
Language:
- English (Required)
Work authorization:
- United States (Required)
Shifts:
- Morning (Required)
- Mid-Day (Required)
- Evening (Required)
Hours per Week:
- Part time up to 15-40 hours per week
Working days:
Job Types: Full-time, Part-time
Schedule:
- Monday to Friday
- Saturday
- Sunday (Always off)
COVID-19 considerations:
As of this time, masks are a required part of the uniform.
Experience:
- retail sales/customer service: 1 year (Preferred)
- customer service.
- computer.
Work Location:
- One location
Working days:
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
- Saturday
- Sunday (Always off)
Pay frequency:
- Every week
Paid Training:
- Yes
Physical Requirements:
- Walking
- Standing
- Stooping
- Kneeling
- Pushing
- Pulling
- Repetitive lifting
Management:
- Store Manager
- Ops Manager
Shifts announced:
- Every other week
Employees working per shift:
- 5 or fewer
Advancement Opportunities:
- This position could definitely turn into an Assistant Manager position with the right candidate.
This Job Is Ideal for Someone Who Is:
- High stress tolerance -- thrives in a high-pressure environment
- Innovative -- prefers working in unconventional ways or on tasks that require creativity
- Autonomous/Independent -- enjoys working with little direction
- Achievement-oriented -- enjoys taking on challenges, even if they might fail
- Detail-oriented -- would rather focus on the details of work than the bigger picture
- Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
- People-oriented -- enjoys interacting with people and working on group projects
- Dependable -- more reliable than spontaneous
Desired Skill(s):
- Cash register/POS systems
- Transactions for multiple payment types, including credit cards and cash
- Basic math skills
- Calculator use
- Basic computer skills
Work Remotely:
- No
30 days ago
If you require alternative methods of application or screening, you must approach the employer directly to request this as really is not responsible for the employer's application process.
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Job Types: Part-time, Full-time
Pay: $11.00 - $12.00 per hour
Education:
- High school or equivalent (Preferred)
Work Location: In person
Salary : $11 - $12