Sales Associate

Company Description

The UPS Store, with over 5,500 locally owned locations across North America, is the largest retail network of shipping, postal, printing, and business service centers in the U.S. A wholly owned subsidiary of UPS, The UPS Store provides comprehensive services including printing, packaging, mailbox rentals, and more, catering to business and consumer needs. Recognized as the No. 1 Postal & Business Services franchise by Entrepreneur Magazine for over 30 years, The UPS Store is celebrated for its excellence and commitment to quality. Franchise opportunities are available across the U.S. and Canada, supporting entrepreneurs through funding options and exclusive ownership programs.

Role Description

This is a full-time, on-site role for a Sales Associate at The UPS Store located in Auburn, MA. The Sales Associate will be responsible for delivering outstanding customer service, assisting with product and service inquiries, and helping customers with shipping, packaging, and printing needs. Additional duties will include managing inventory, operating point-of-sale systems, maintaining a clean and organized work environment, and supporting daily store operations.

Qualifications

• Customer service and communication skills, with the ability to handle inquiries and resolve issues professionally and efficiently
• Experience with cash handling, operating point-of-sale systems, and managing transactions accurately
• Basic computer skills, including familiarity with word processing, email, and point-of-sale software
• Knowledge of shipping, packaging, or printing services is a plus but not required
• Ability to work in a fast-paced environment while maintaining attention to detail and organizational skills
• Physical ability to stand for extended periods and lift/move packages up to 50 lbs
• High school diploma or equivalent required; additional education or experience in retail, sales, or logistics is a plus