What are the responsibilities and job description for the Sales Associate position at The UPS Store?
Company Description
The UPS Store is the leading retail network in North America, with over 5,500 locally owned locations. It serves as a one-stop-shop for consumers and small businesses, offering a versatile range of services including shipping, packaging, printing, mailbox services, and more. Recognized for excellence, The UPS Store has topped Entrepreneur Magazine’s “Franchise 500” list in the Postal & Business Services category for 31 consecutive years. Known for its commitment to quality and service, it also supports military veterans and entrepreneurs through unique franchise opportunities and national funding options. The UPS Store is dedicated to helping businesses and individuals achieve their goals conveniently and efficiently.
Role Description
This is a part-time, on-site Sales Associate role based in Lake View Terrace/Sylmar, CA. The Sales Associate will assist customers with their shipping, printing, and business needs while offering outstanding service at all times. Day-to-day responsibilities include processing shipments, managing mailbox services, assisting with printing projects, maintaining a clean workspace, and ensuring accurate cash handling during transactions. Sales Associates will also be expected to provide knowledgeable recommendations about the company's products and services to meet customer needs and contribute to the store's success.
Qualifications
- Customer service and retail experience, with a friendly and professional demeanor
- Proficiency in point-of-sale (POS) systems and cash handling
- Ability to multitask, prioritize responsibilities, and work in a fast-paced environment
- Attention to detail and organizational skills to ensure tasks are completed accurately
- Willingness to learn about shipping, printing, and additional business services provided by The UPS Store
- Fluency in English and Spanish is required.
- Must be able to lift heavy packages.
- Self motivated, reliable and responsible
- Computer and Printing Skills
- Willing and able to work flexible schedule including weekends.
- Strong Verbal and Written communication skills, including spelling and math.