What are the responsibilities and job description for the Event Manager position at The Ridge Hotel Lake Geneva?
EVENT MANAGER/SENIOR EVENT MANAGER at Destination Geneva National
Hospitable. Memorable. Legendary. These three words define Destination Geneva National, the experience, standards, and staff who set the stage for every wedding, corporate event, fundraiser, and member function at our sprawling semi-private lakeshore golf resort.
If you have the passion to connect with clients and members, working closely with them to deliver a tailored and elevated experience based on their vision and preferences, then our Event Manager or Senior Event Manager position may be the career choice for you.
This position may be filled at the Event Manager or Senior Event Manager level depending on the candidate’s experience, leadership background, and demonstrated event portfolio.
Key Responsibilities
Primary responsibilities include, but are not limited to, the following:
Core Responsibilities (Event Manager Level)
In addition to the above responsibilities, Senior Event Managers may:
Required for All Candidates
Based in Lake Geneva, Wisconsin’s premier resort town, Paloma Resorts’ Destination Geneva National has made legendary golf a tradition for more than 30 years in Southeast Wisconsin. Here Arnold Palmer, Gary Player, and Lee Trevino each carved out a signature course as timeless as the game itself. From 54 holes of the finest risk-reward golf, award-winning dining, and upscale on-course lodging and the 146-room Ridge Hotel, Destination GN continues to grow and evolve to meet the needs of today's golfer, traveler and foodie. For more information, visit destinationgn.com.
NOTE: This job description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with this job. While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technology developments) dictate.
Paloma Resorts is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, or any other legally protected status.
Hospitable. Memorable. Legendary. These three words define Destination Geneva National, the experience, standards, and staff who set the stage for every wedding, corporate event, fundraiser, and member function at our sprawling semi-private lakeshore golf resort.
If you have the passion to connect with clients and members, working closely with them to deliver a tailored and elevated experience based on their vision and preferences, then our Event Manager or Senior Event Manager position may be the career choice for you.
This position may be filled at the Event Manager or Senior Event Manager level depending on the candidate’s experience, leadership background, and demonstrated event portfolio.
Key Responsibilities
Primary responsibilities include, but are not limited to, the following:
Core Responsibilities (Event Manager Level)
- Plan, coordinate, and execute weddings, corporate events, and member functions from initial consultation to event completion.
- Oversee the entire event planning process, including client meetings, vendor coordination, timelines, and event logistics.
- Maintain strong relationships with clients, providing exceptional service and addressing client needs promptly.
- Work closely with the resort’s banquets, marketing, and operations teams to ensure seamless execution of all events.
- Negotiate contracts with vendors and suppliers, ensuring favorable terms and cost efficiency.
- Manage budgets for each event, ensuring profitability while maintaining high service standards.
- Troubleshoot and resolve any issues that arise during the planning or execution phases.
- Upsell clients on food & beverage packages, furnishings, and décor, as directed.
- Ensure compliance with health, safety, and legal regulations for all events.
- Stay updated on industry trends and continually seek ways to enhance the event experience at Destination GN.
In addition to the above responsibilities, Senior Event Managers may:
- Lead high-revenue, large-scale, or multi-day events requiring advanced logistical coordination.
- Contribute to strategic initiatives to increase event bookings and maximize revenue.
- Mentor and support junior event team members.
- Assist in refining event processes, pricing strategies, and service standards.
- Develop strong referral networks and cultivate repeat business opportunities.
Required for All Candidates
- Bachelor’s degree in hospitality, event management, or related field — or equivalent experience.
- Experience in event management, preferably within a resort, hotel, private club, or high-end venue environment.
- Strong organizational, customer service, and communication skills.
- Ability to manage multiple events simultaneously and solve problems in real time.
- Understanding of and respect for the collaborative relationship with catering/banquets kitchen operations.
- Ability to work under pressure and meet deadlines in a fast-paced environment.
- Proficiency in event management software and Microsoft Office.
- Experience developing event concepts and proposals, coordinating vendors and suppliers, managing budgets and logistics, and ensuring high-quality execution.
- Flexibility to work evenings, weekends, and holidays as required.
- Five or more years of progressive event management experience.
- Demonstrated success managing complex or high-profile events.
- Experience mentoring team members or providing leadership within an events team.
- Proven ability to drive revenue growth and enhance client retention.
- Use of computer keyboard
- Interact verbally and online
- Access to meeting rooms & golf courses
- Occasional light lifting and event set-up
- Software to include but not be limited to Microsoft Office, Delphi, PMS systems, Proposal Path
- Competitive salary and performance-based incentives.
- Comprehensive benefits package for full-time/year-round staff, including health, dental, vision, short-term disability, and life insurance; pet insurance; and a 401k retirement plan.
- Paid time-off for full- and part-time associates.
- Option for pay-as-you-earn with Dayforce Wallet.
- Opportunity to work in a stunning resort setting with access to recreational facilities.
- Encouraging and supportive work environment that values creativity and teamwork.
- Potential for professional growth within a dynamic hospitality organization.
- All seasonal and year-round staff receive benefits including complimentary golf, discounts at our dining facilities and Pro Shop, reduced greens fees for your foursome, special hotel rates for friends & family, monthly associate golf tournaments, fitness center discounts, and more.
Based in Lake Geneva, Wisconsin’s premier resort town, Paloma Resorts’ Destination Geneva National has made legendary golf a tradition for more than 30 years in Southeast Wisconsin. Here Arnold Palmer, Gary Player, and Lee Trevino each carved out a signature course as timeless as the game itself. From 54 holes of the finest risk-reward golf, award-winning dining, and upscale on-course lodging and the 146-room Ridge Hotel, Destination GN continues to grow and evolve to meet the needs of today's golfer, traveler and foodie. For more information, visit destinationgn.com.
NOTE: This job description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with this job. While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technology developments) dictate.
Paloma Resorts is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, or any other legally protected status.