What are the responsibilities and job description for the Host/Hostess position at The Ridge Hotel Lake Geneva?
Join the fun, fast-paced environment at Destination Geneva National, located along the shores of Lake Como in Lake Geneva, Wisconsin's most popular resort town. We offer part-time host/hostess positions at Geneva National's acclaimed turf smokehouse, multi-award-winning Hunt Club Steakhouse, and The Ridge Hotel's Crafted Italia. Be part of the upbeat team that delivers an exceptional and memorable dining experience for GN Members and guests! Host/Hostess is a great starting position for a career in Food & Beverage or as an entryway job leading up to server/bartender. Primary responsibilities include welcoming guests, escorting diners to their tables, providing them with menus, and answering calls for reservations and to-go orders.
Primary Responsibilities
Based in Lake Geneva, Wisconsin’s premier resort town, Paloma Resorts’ Destination Geneva National has made legendary golf a tradition for more than 30 years in Southeast Wisconsin. Here Arnold Palmer, Gary Player, and Lee Trevino each carved out a signature course as timeless as the game itself. From 54 holes of the finest risk-reward golf, award-winning dining, and upscale on-course lodging and the 146-room Ridge Hotel, Destination GN continues to grow and evolve to meet the needs of today's golfer, traveler and foodie. For more information, visit destinationgn.com.
NOTE: This job description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with this job. While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technology developments) dictate.
Paloma Resorts is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, or any other legally protected status.
Primary Responsibilities
- Watch for guest arrivals and welcome them to the outlet. (If at the Hunt Club, open the door to greet and welcome diners.)
- Escort guests to their reserved table.
- Once seated, provide guests with menus, answer any initial questions, and introduce their server.
- Answer the phone, take reservations, respond to questions and provide exemplary and thoughtful customer service in the process.
- Assign guests to preferred tables while keeping table rotation in mind. (Knowledge of Open Table a plus.)
- Value timely communication by keeping the Restaurant Manager apprised of special requests, special occasions or complaints and taking ownership to ensure that that all are addressed with care.
- Back up the team as needed, e.g., bussing and setting tables.
- Uphold high sanitation, safety, and service standards.
- Highly organized multi-tasker
- Positive, contagious, enthusiastic attitude
- Strong verbal communication skills, ability to connect with others
- A genuine service mindset
- Team player
- Menu and etiquette knowledge
- Ability to stand for an entire working shift (8-10hrs)
- Apply caution when around sharp objects
- Safely navigate wet slippery surfaces
- Ability to bend, stand, and stoop for extended periods of time
- Competitive salary and performance-based incentives.
- Comprehensive benefits package for full-time/year-round staff, including health, dental, vision, short-term disability, and life insurance; pet insurance; and a 401k retirement plan.
- Paid time-off for full- and part-time associates.
- Option for pay-as-you-earn with Dayforce Wallet.
- Opportunity to work in a stunning resort setting with access to recreational facilities.
- Encouraging and supportive work environment that values creativity and teamwork.
- Potential for professional growth within a dynamic hospitality organization.
- All seasonal and year-round staff receive benefits including complimentary golf, discounts at our dining facilities and Pro Shop, reduced greens fees for your foursome, special hotel rates for friends & family, monthly associate golf tournaments, fitness center discounts, and more.
Based in Lake Geneva, Wisconsin’s premier resort town, Paloma Resorts’ Destination Geneva National has made legendary golf a tradition for more than 30 years in Southeast Wisconsin. Here Arnold Palmer, Gary Player, and Lee Trevino each carved out a signature course as timeless as the game itself. From 54 holes of the finest risk-reward golf, award-winning dining, and upscale on-course lodging and the 146-room Ridge Hotel, Destination GN continues to grow and evolve to meet the needs of today's golfer, traveler and foodie. For more information, visit destinationgn.com.
NOTE: This job description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with this job. While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technology developments) dictate.
Paloma Resorts is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, or any other legally protected status.