What are the responsibilities and job description for the Epicor Business Analyst position at The Planet Group?
Epicor ERP Business Analyst
Are you ready to step into a high-impact ERP role where your work directly shapes how a manufacturing organization operates, evolves, and scales its business systems?
Our confidential client is seeking an Epicor ERP Business Analyst to join a growing IT organization focused on optimizing, modernizing, and expanding the use of Epicor across the enterprise. This is a hands-on, business-facing role where you will bridge the gap between operations and technology, helping users get the most out of Epicor while driving meaningful system improvements.
A major focus of this role will be supporting the organization’s continued transition to the Epicor Kinetic Web UI, including building enhancements in Application Studio and enabling a smoother, more intuitive user experience across the business.
This role can be remote, with periodic onsite presence, for candidates in Houston, TX or northern New Jersey
What You’ll Be Doing
Epicor Operational Support
- Support daily Epicor ERP use across manufacturing and business operations
- Partner with users across production, inventory, purchasing, supply chain, MES, and warehouse functions
- Troubleshoot system issues and improve user adoption of ERP workflows
- Work closely with operational leaders to identify process inefficiencies and system improvements
Kinetic Web UI & Application Studio
- Support rollout and adoption of the Epicor Kinetic Web UI
- Guide users through transition from legacy screens to Kinetic interface
- Build and maintain Application Studio customizations to improve usability and workflows
- Identify opportunities to modernize and streamline processes using Kinetic capabilities
Reporting & Data Enablement
- Build and maintain BAQs, dashboards, and data views to support operational decision-making
- Develop SSRS reports for operational and finance stakeholders
- Improve visibility into key performance and operational metrics across departments
Process Improvement & ERP Enhancements
- Translate business requirements into effective Epicor solutions
- Document workflows, configurations, and system processes
- Identify and support opportunities to improve efficiency through ERP functionality
- Participate in testing, UAT, and ERP enhancement initiatives
Integration & Technical Support
- Leverage Epicor REST APIs to support integrations and data access needs
- Assist with troubleshooting data and system integration issues
- Collaborate with technical teams on more complex development and integration work
What You Bring
- 3–5 years of hands-on experience with Epicor ERP (Epicor 10 / Kinetic preferred)
- Strong background supporting ERP systems in a manufacturing environment
- Deep understanding of core operational processes:
- Production
- Inventory management
- Supply chain
- Shop floor / MES operations
- Experience building BAQs, dashboards, and operational reporting solutions
- Strong SSRS reporting experience
- Experience with Epicor Application Studio customizations
- Familiarity with Epicor REST APIs
- Ability to translate operational needs into system solutions and reporting outputs
- Bachelor’s degree in Information Systems, Computer Science, Business, or equivalent experience
Nice to Have
- Basic SQL knowledge
- Exposure to Epicor integrations or middleware environments
- Experience with ERP modernization or UI transformation initiatives
- Familiarity with AI tools to support analysis, reporting, or productivity
- Strong interest in improving user experience and system adoption
Why This Opportunity
This is a chance to join a team where Epicor is not just supported—but actively evolving.
You’ll be part of a forward-thinking ERP environment focused on:
- Modernizing how users interact with Epicor through Kinetic
- Expanding reporting and data visibility across operations
- Driving real process improvements in a manufacturing-driven business
- Working closely with engaged operational leaders and ERP specialists
- Owning meaningful work with visible business impact
Salary Budget: $100,000-$125,000 annually
Salary : $100,000 - $125,000