Office Services Coordinator

Our client's national law firm is seeking a Client & Conference Services Coordinator to join their team in Providence, RI!

Responsibilities

• Coordinate and execute client meetings, events in partnership with Office Services and Conference Center teams, ensuring alignment with firm standards
• Provide on-site support for meetings and events, including evenings and weekends as needed; serve as primary point of contact during large events
• Prepare and inspect meeting spaces, ensuring all logistics (AV, catering, room setup) meet expectations and client requirements
• Maintain accurate event records, reports, and floorplans using internal systems (e.g., Accruent)
• Participate in weekly planning meetings to review upcoming events and address logistics
• Serve as backup for Conference Center Specialists, including reception coverage, scheduling, answering inquiries, and troubleshooting room issues
• Deliver a professional, welcoming experience for all visitors; act as primary contact for guests and visiting personnel
• Build and maintain strong relationships with internal teams, clients, and vendors to ensure high service standards
• Apply thorough knowledge of firm operations and personnel to respond to inquiries and resolve issues efficiently
• Monitor and maintain Conference Center spaces to ensure cleanliness, organization, and readiness throughout the day
• Provide first-level troubleshooting and support for conference room technology, coordinating with IT as needed

Qualifications

• Strong organizational and multitasking skills with the ability to manage multiple events and priorities simultaneously
• Excellent communication and interpersonal skills with a client-service mindset
• Ability to remain composed and problem-solve in fast-paced, high-pressure environments
• Professional demeanor with strong attention to detail and presentation standards
• Experience coordinating meetings, events, or conference services preferred
• Proficiency with scheduling or event management systems (e.g., Accruent or similar tools)
• Basic knowledge of conference room technology and AV support
• Flexibility to work occasional evenings and weekends as required

The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.