What are the responsibilities and job description for the Restaurant Manager position at The Pfister Hotel?
JOB REQUIREMENTS: Description POSITION PURPOSE: Ensure that all guests\'
needs are exceeded by maintaining all aspects of the restaurant and
outlets. This includes enhancing the dining experience through making
meaningful connections, overall atmosphere, meeting cleanliness
standards, and going above guest expectations at all times. ESSENTIAL
FUNCTIONS: Interview, select, train, supervise, counsel, and discipline
restaurant staff. Organize and conduct pre-shift and monthly
departmental meetings communicating pertinent information to the staff,
such as house count and menu changes. Schedule and direct staff in their
work assignment. Interact with customers to promote hotel facilities and
services. Resolve problems to ensure guest satisfaction. Monitor
restaurant, bar, In Room Dining, Club Lounge and kitchen areas. Take
action when necessary to ensure food quality and service standards are
met. Check preparation methods, judge appearance and taste of products
to determine quality. Give suggestions for improvement and make
necessary adjustments. Scheduling and conducting regular one-on-one
meetings with team members to facilitate clear communication, address
concerns, and proactively resolve operational or personnel issues.
Control payroll and equipment costs. Ensure stock levels are maintained
by calculating inventory, ordering and retrieving supplies. Maintain
house bank. Ability to understand financial documents (included the P&L
statement) and make operations changes as necessary. Utilize POS
computer to accurately charge customers and generate revenue reports.
Understand computer systems in order to learn complex series of
keypunches to program system in necessary. Implement and maintain
cleanliness standards in all areas. Maintaining a high level of
professional appearance, demeanor, ethics, and self-image with yourself
as well as subordinates. Administering sales promotions programs and
employee sales incentive programs. Daily tracking of emails, payroll, Q
times, post shifts and other assigned duties. Other duties assigned by
supervisor/manager. POSITION REQUIREMENTS: Experience with Food &
Beverage operations Basic math skills in order to track inventory,
revenue, payroll, etc. Ability to work entire shift standing and moving
about in restaurants and kitchen areas. Ability to read, write, and
communicate effectively in English language, to understand internal
documents, and to interact effectively with guests and employees.
Ability to effectively deal with internal and external customers, some
of whom will require high levels of patience, tact and diplomacy to
defuse emotions, collect accurate information and resolve.\* High school
diploma required. College degree not required but equal work experience
Required. Additional Language Ability Preferred. Knowledge Of Microsoft
Word, Excel, PowerPoint helpful, Outlook, and POS systems. BENEFITS:
Medical, dental, vision and life\... For full info follow application
link. \*\*\*\*\* APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/385310134CA74340
needs are exceeded by maintaining all aspects of the restaurant and
outlets. This includes enhancing the dining experience through making
meaningful connections, overall atmosphere, meeting cleanliness
standards, and going above guest expectations at all times. ESSENTIAL
FUNCTIONS: Interview, select, train, supervise, counsel, and discipline
restaurant staff. Organize and conduct pre-shift and monthly
departmental meetings communicating pertinent information to the staff,
such as house count and menu changes. Schedule and direct staff in their
work assignment. Interact with customers to promote hotel facilities and
services. Resolve problems to ensure guest satisfaction. Monitor
restaurant, bar, In Room Dining, Club Lounge and kitchen areas. Take
action when necessary to ensure food quality and service standards are
met. Check preparation methods, judge appearance and taste of products
to determine quality. Give suggestions for improvement and make
necessary adjustments. Scheduling and conducting regular one-on-one
meetings with team members to facilitate clear communication, address
concerns, and proactively resolve operational or personnel issues.
Control payroll and equipment costs. Ensure stock levels are maintained
by calculating inventory, ordering and retrieving supplies. Maintain
house bank. Ability to understand financial documents (included the P&L
statement) and make operations changes as necessary. Utilize POS
computer to accurately charge customers and generate revenue reports.
Understand computer systems in order to learn complex series of
keypunches to program system in necessary. Implement and maintain
cleanliness standards in all areas. Maintaining a high level of
professional appearance, demeanor, ethics, and self-image with yourself
as well as subordinates. Administering sales promotions programs and
employee sales incentive programs. Daily tracking of emails, payroll, Q
times, post shifts and other assigned duties. Other duties assigned by
supervisor/manager. POSITION REQUIREMENTS: Experience with Food &
Beverage operations Basic math skills in order to track inventory,
revenue, payroll, etc. Ability to work entire shift standing and moving
about in restaurants and kitchen areas. Ability to read, write, and
communicate effectively in English language, to understand internal
documents, and to interact effectively with guests and employees.
Ability to effectively deal with internal and external customers, some
of whom will require high levels of patience, tact and diplomacy to
defuse emotions, collect accurate information and resolve.\* High school
diploma required. College degree not required but equal work experience
Required. Additional Language Ability Preferred. Knowledge Of Microsoft
Word, Excel, PowerPoint helpful, Outlook, and POS systems. BENEFITS:
Medical, dental, vision and life\... For full info follow application
link. \*\*\*\*\* APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/385310134CA74340
