What are the responsibilities and job description for the Cafe Host position at The Pfister Hotel?
JOB REQUIREMENTS: Description Do you strive to set yourself apart by
your gracious service and impeccable style? Are you passionate and
Energetic About Delivering Exceptional Experiences To Guests In The
premier luxury hotel in downtown Milwaukee? If so, The Pfister is
looking for an individual to be a part of our team and continue its
iconic legacy. As a Pfister Cafe Host you will greet and escort guests
to tables in the restaurant maintaining a courteous and efficient
operation of the dining room to ensure superior guest satisfaction.
Built in 1893, The Pfister Hotel in Milwaukee has been a hotel icon for
nearly 130 years. As one of the best hotels in Milwaukee and the
Midwest, we continue to celebrate a grand tradition of gracious service
and impeccable style. The Pfister Hotel has received AAA Four Diamond
hotel status for 46 consecutive years. The hotel is one of only 11
properties throughout North America to maintain the AAA Four Diamond
designation since the inception of the Diamond Rating program in 1976.
What you will be doing: \*Receive, record, and make any necessary
arrangements for reservations and special functions in the restaurant.
\*Meet and greet guests as they arrive. Ensure even distribution of
tables for each server. \*Verbally communicate to server the table
number sat and the number of guests. \*Escort guests to tables, hand
them menus, wine list, and inform guests of specials. \*Beverage table
if needed and/or time allows. \*Clean and display proper menus before,
during, and after shift. \*Assist with all to-go orders. \*Assist wait
staff and bus staff as needed and perform other duties as assigned per
Manager. What we are looking for: \*No prior experience required. Prior
hospitality experience preferred. \*Ability to effectively deal with
customer complaints and concerns in a friendly and positive manner. This
involves listening to the nature of the concern, demonstrating empathy
with the customer and providing positive and proactive solutions.
\*Ability to read, speak, and write the English language, to fully
comprehend guest requests, memos, and reservations. \*Maintain a clean
environment and ensure area is always organized. \*Ability to remember,
recite, and promote a variety of menu items. \*Ability to move through a
crowded room to seat guests. \*Ability to multi-task. \*Ability to work
POS system and cash handling experience preferred. What\'s in it for
you? \*A free, well-balanced meal every shift \*Room discounts at Marcus
Hotels & Resorts and Historic Hotels of America properties \*Discounts
at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing
and spa \*Discounted parking \*\"Two for one\" movie theater coupons at
Marcus Theatres \*Ability to grow your career, and transfer from one
property to another while maintaining your service with the company
\*Early wage access \*Paid time off \*Medical, dental and vision\... For
full info follow application link. \*\*\*\*\* APPLICATION INSTRUCTIONS:
Apply Online: ipc.us/t/A47E3654991B43D5
your gracious service and impeccable style? Are you passionate and
Energetic About Delivering Exceptional Experiences To Guests In The
premier luxury hotel in downtown Milwaukee? If so, The Pfister is
looking for an individual to be a part of our team and continue its
iconic legacy. As a Pfister Cafe Host you will greet and escort guests
to tables in the restaurant maintaining a courteous and efficient
operation of the dining room to ensure superior guest satisfaction.
Built in 1893, The Pfister Hotel in Milwaukee has been a hotel icon for
nearly 130 years. As one of the best hotels in Milwaukee and the
Midwest, we continue to celebrate a grand tradition of gracious service
and impeccable style. The Pfister Hotel has received AAA Four Diamond
hotel status for 46 consecutive years. The hotel is one of only 11
properties throughout North America to maintain the AAA Four Diamond
designation since the inception of the Diamond Rating program in 1976.
What you will be doing: \*Receive, record, and make any necessary
arrangements for reservations and special functions in the restaurant.
\*Meet and greet guests as they arrive. Ensure even distribution of
tables for each server. \*Verbally communicate to server the table
number sat and the number of guests. \*Escort guests to tables, hand
them menus, wine list, and inform guests of specials. \*Beverage table
if needed and/or time allows. \*Clean and display proper menus before,
during, and after shift. \*Assist with all to-go orders. \*Assist wait
staff and bus staff as needed and perform other duties as assigned per
Manager. What we are looking for: \*No prior experience required. Prior
hospitality experience preferred. \*Ability to effectively deal with
customer complaints and concerns in a friendly and positive manner. This
involves listening to the nature of the concern, demonstrating empathy
with the customer and providing positive and proactive solutions.
\*Ability to read, speak, and write the English language, to fully
comprehend guest requests, memos, and reservations. \*Maintain a clean
environment and ensure area is always organized. \*Ability to remember,
recite, and promote a variety of menu items. \*Ability to move through a
crowded room to seat guests. \*Ability to multi-task. \*Ability to work
POS system and cash handling experience preferred. What\'s in it for
you? \*A free, well-balanced meal every shift \*Room discounts at Marcus
Hotels & Resorts and Historic Hotels of America properties \*Discounts
at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing
and spa \*Discounted parking \*\"Two for one\" movie theater coupons at
Marcus Theatres \*Ability to grow your career, and transfer from one
property to another while maintaining your service with the company
\*Early wage access \*Paid time off \*Medical, dental and vision\... For
full info follow application link. \*\*\*\*\* APPLICATION INSTRUCTIONS:
Apply Online: ipc.us/t/A47E3654991B43D5