Demo

Client Support Specialist

The Nagler Group
Northampton, MA Temporary
POSTED ON 7/27/2026
AVAILABLE BEFORE 8/26/2026
Full-Time | Temp-to-Hire | $21–$25/hour (DOE)

Love solving problems and helping people? If you're someone who enjoys finding solutions, building relationships, and making a real impact on the customer experience, we'd love to meet you!

We're looking for a Client Support Specialist to join a growing team. You'll be the go-to resource for clients, helping answer questions, troubleshoot issues, and ensure every interaction leaves a positive impression.

What You'll Do

  • Serve as the primary point of contact for client questions and support requests
  • Build strong relationships by providing friendly, responsive, and professional service
  • Research and resolve client issues with confidence and attention to detail
  • Maintain accurate and confidential client account information
  • Process sensitive data, including payroll-related information, with precision
  • Prioritize multiple requests while keeping clients informed every step of the way
  • Collaborate with internal teams to deliver timely solutions

What We're Looking For

  • Experience in customer service, help desk, technical support, or a similar client-facing role
  • Excellent communication skills with the ability to explain solutions clearly
  • Strong problem-solving abilities and a proactive mindset
  • Exceptional attention to detail and organizational skills
  • Comfortable navigating multiple computer systems and learning new technology
  • Passion for delivering outstanding customer service and creating positive client experiences

If you're ready to turn great customer service into a rewarding career, we'd love to hear from you. Apply today!

TNG - TNG123

Salary : $21 - $25

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