Commercial Collections Coordinator (Hybrid - Antioch, TN)

Our Customer is a leading provider of alternative and specialty parts to repair and accessorize automobiles and other vehicles with operations in North America, Europe, and Taiwan. They offer their customers a broad range of replacement systems, components, equipment, and parts to repair and accessorize automobiles, trucks, and recreational and performance vehicles.

We are seeking a Commercial Collections Coordinator to collect and process accounts receivable.

Responsibilities

• Assist team members and leaders in collection efforts.
• Assist in any combination of these duties: Review monthly accounts receivable accounts, target past due charge account invoices, or COD account invoices.
• Provide outbound communications, such as calls, faxes, and collection letters to Customers and Company employees from other departments and locations as requested by leadership.
• Provide support to leadership with inbound communications as needed.
• Prepare and send external mail and overnight packages originating from the Collections staff.
• As assigned, manage inbound and outbound communications to/from Group email boxes.
• Assume other duties as assigned.
  
  

Qualifications

• Bachelor's Degree or equivalent work experience.
• 1 years of related experience required.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratios, and percentages and to draw and interpret graphs.
• Frequent use of Outlook, Word, Excel, graphics, etc. Ability to create, maintain, and incorporate functions into Word documents, Excel spreadsheets, databases, and PowerPoint presentations to support business objectives.
• Regularly uses moderately complex oral and written skills. May train others in functional areas, interact with others, and make presentations to departments or middle management.
• Problems encountered are routine, somewhat repetitive, and generally solved by following clear directions and procedures.
• Decisions generally affect own job or the assigned functional area.
• Results are defined; sets personal own goals and determines how to achieve results with few or no guidelines to follow; supervisor/manager provides broad guidance and overall direction.
• Handle multiple tasks or projects simultaneously with moderate complexity.
• No additional competencies required.
  
  

Preferred Requirement

• 2 years of experience in business-to-business collections.
  
  

Essential Physical Demands/Work Environment

• Work is primarily sedentary: must be able to sit for extended periods and use a computer, keyboard, and mouse frequently.
• Travel may be required periodically, including overnight stays (contingent on position requirements).
• Must be able to lift upto 25 pounds.
  
  

Hours and Location:

• M-F 40 hours/week
• Hybrid in Antioch, TN (2-3 days in office/week)
  
  

Benefits

• Health/Dental/Vision Insurance
• Paid Time Off
• Paid Parental Leave
• Fertility Coverage
• 401k with Generous Company Match
• Company Paid Life Insurance and Long-Term Disability
• Short-Term Disability
• Employee Assistance Program
• Tuition Reimbursement
• Employee Discounts
• PNC Daily Pay Option