Investment Operations Analyst

Position Summary

The Multi-Asset Trade Operations Analyst plays a critical role in supporting the full investment lifecycle by overseeing the post-trade allocation lifecycle, including corporate actions, proxy events, tax services, trade settlement, and reconciliation across multiple asset classes. Working closely with the Multi-Asset Trade Operations team, Investment Operations, IMD staff, and our partners, this role drives timely execution, thoughtful problem-solving, and strong operational discipline. Reporting to the Manager of Multi-Asset Trade Operations, this person plays a vital role in protecting assets, minimizing operational risk, and supporting the broader investment mission.

Key Responsibilities

• Corporate Actions: Validate, reconcile, and process corporate action events across internal systems and external sources (e.g., custodians) to ensure timely, accurate execution and effective exception resolution. Manage the full corporate action lifecycle—from announcement through election/entitlement, instruction, confirmation, and posting—maintaining appropriate audit trails and escalating issues as needed.
• Proxy Management: Coordinate proxy voting events by tracking ballots and deadlines, supporting vote reconciliation and confirmation, and partnering with custodians, proxy agents, and internal stakeholders to meet governance and compliance requirements.
• Tax Services: Support withholding tax processing, relief-at-source (RAS) elections, and tax reclaims by identifying breaks, coordinating required documentation, submitting reclaims, and monitoring status through final resolution.
• Fixed Income Lifecycle: Support fixed income trade and position lifecycle events, including accruals, maturities, and factor changes, ensuring accurate booking, cash flows, and reconciliations.
• Trade Operations: Support the confirmation, communication, and settlement of equity and fixed income trades. Submit FX orders to the internal trading desk for international trade and income repatriation. Perform position reconciliation between internal systems and custodians.

Knowledge & Expertise

• Strong knowledge of investment operations and asset servicing functions across the trade and post-trade lifecycle, including settlement, corporate actions, proxy events, tax processing, and fixed income lifecycle events.
• Understanding of custodial operating models, operational risk controls, and fiduciary requirements within a pension fund environment.
• Familiarity with investment operations systems (ProxyExchange, DTCC, SWIFT, Bloomberg, TradeNeXus), data reconciliation, and reporting tools, with the ability to collaborate effectively across internal teams and external service providers.

Skills & Professional Competencies

• Technical Proficiency: Proficient in a Windows-based environment, including Microsoft Office (with advanced Excel functions and macros), database systems, reporting tools, and other business software.
• Data Analysis: Skilled in conducting data research and analysis, evaluating large data sets, performing statistical analysis, and producing clear, accurate, and actionable reports.
• Communication: Effective communicator with the ability to convey complex technical information clearly and concisely, both verbally and in writing, including the presentation of analytical findings.
• Organization: Highly organized, with the ability to plan and coordinate work across multiple tasks and priorities, meet frequent or competing deadlines, and operate effectively in a fast-paced environment.
• Teamwork & Adaptability: Demonstrated capacity to establish and maintain effective working relationships with co-workers, agency staff, and external contacts. Proven effectiveness in operating within a continuous-improvement environment, adapting to evolving requirements, and contributing effectively within a professional, team-oriented environment.

Qualifications

• Required Education: Bachelor’s degree from an accredited four-year college or university with major coursework in business administration, finance, accounting, information technology, or a related field. (Note: A master’s degree in a related field may substitute for one year of the required experience).
• Preferred Experience: Three (3) years of full-time investment operations, data management, accounting, financial analysis, trade settlement, or related experience requiring compilation, reconciliation, or analysis of detailed information. Experience with modern investment book-of-record platforms through day-to-day use and/or platform implementation is highly desired.