Director of Operations

We are actively interviewing for the following job. If interested please apply now.

About the Opportunity:

We are a rapidly expanding experiential design and event production firm based in the DC Metro area, specializing in massive, custom, end-to-end environmental installations for high-end events. We are currently experiencing explosive 30% year-over-year growth, pacing to hit $14M this year. With our brand-new 1,200-capacity event venue opening soon in the DC Navy Yard, we anticipate scaling to $15M–$18M very quickly.

To successfully capture this growth, we are creating a new overarching leadership role:

Director of Operations.

We are looking for a high-level strategic leader to oversee our three main operational departments: Production, Warehouse Operations, and Installation. You will not be "boots on the ground"; rather, you will be the executive guiding, mentoring, and restructuring the workflows of our existing departmental managers to help us scale.

What You Will Do:

• Executive Oversight: Lead and unify three distinct departments (Warehouse Operations, Custom Production/Shop, and Field Installation) totaling roughly 55 employees.
• Managerial Mentorship: Guide our existing Operations and Production Managers. Help them elevate their leadership, specifically guiding them through complex operational hurdles like implementing a second shift and standardizing cross-departmental communication.
• Architect a Scalable Framework: Oversee the creation of a self-sustaining, multi-tiered internal training and certification program.
• Strategic Growth & Revenue Capture: Implement high-level operational efficiencies to help the company capture the $3M in revenue currently left on the table during peak seasons due to capacity constraints.
• Design & Aesthetic Quality Control: Serve as the final operational line of defense between the industrial design team and the shop floor, ensuring that all custom, one-off builds meet our premium aesthetic standards before they go out the door.

What You Bring to the Table:

• Experience: Proven track record as a Director of Operations (or equivalent senior leadership) managing a multi-phase operation. You should have experience doing the daily "boots-on-the-ground" floor work yourself.
• Industry DNA: You must have a background in experiential events, custom trade show exhibits, theatrical sets, or high-end custom interior build-outs. You must inherently understand the urgency of hard event deadlines and the subjective aesthetic quality required for high-end environments.
• Data-Driven Leadership: You know your numbers. You can articulate the exact revenue scales you have managed, the P&L improvements you’ve driven, and the specific corporate processes you’ve implemented to achieve them.
• Mindset: Extreme humility, honesty, and a hunger for growth.

Compensation & Incredible Perks:

• Competitive Base Salary: $130,000 - $150,000
• Lucrative Bonus Structure: $20,000 to $30,000 annually.
• Unmatched Time Off: 2 weeks accrued PTO, plus the opportunity to earn up to 18 additional days off (9 in spring, 9 in fall) for working weekends during busy seasons. That’s a potential total of 28 business days off per year (which can also be cashed out).
• Retirement: 401k available on Day 1 with a 3% match.
• Healthcare: We cover 50% of the member premium for a Platinum Kaiser HMO plan.