What are the responsibilities and job description for the Operations Supervisor position at The MCS Group, Inc?
Company Description
The MCS Group, Inc. is a nationally recognized outsourcing service provider with over 40 years of experience. Certified as a Women’s Business Enterprise, the company caters to industries such as law firms, insurance companies, corporations, government agencies, and educational institutions. With expertise in records retrieval, deposition, e-discovery, facilities management, and back-office solutions, MCS Group delivers cutting-edge technology to enhance productivity and reduce operational costs. Learn more at www.themcsgroup.com.
Role Description
This is a full-time, on-site Operations Supervisor role based in Washington, DC. The Operations Supervisor will oversee daily operations, manage team workflows, and ensure that all departments meet performance goals. Responsibilities include coordinating schedules, monitoring productivity, implementing efficient processes, and fostering a collaborative work environment.
Qualifications
- Strong Supervisory Skills, including team leadership, performance management, and staff development
- Proficiency in Operations and Operations Management, with an emphasis on workflow planning and efficiency
- Advanced Analytical Skills, with the ability to assess processes and implement improvements
- Excellent Communication Skills for effectively interacting with team members, management, and clients
- Familiarity with industry-related software and tools is a plus
- Bachelor’s degree in Business Management, Operations, or related field is preferred
- Previous experience in a similar role is highly desirable