What are the responsibilities and job description for the Assistant Floral Design Manager position at The Houstonian Hotel, Club & Spa?
Job Summary
The Assistant Floral Design Manager supports the Floral Design Manager in all aspects of the floral business, including studio operations, staffing, supply management, event sales, bid preparation, execution, and staff development. This position ensures the seamless functioning of the floral studio while upholding The Houstonian Hotel, Club & Spa’s luxury standards and Sage’n’Bloom’s reputation for exceptional florals.
In addition to design responsibilities, this role provides operational leadership, staff training, and direct support in event planning and execution. The Assistant Floral Design Manager acts as the Manager’s right hand, stepping into leadership as needed to maintain consistency, client satisfaction, and operational excellence.
This role requires flexibility, including evenings, weekends, holidays, and occasional independent work to address client needs. A high level of discretion and professionalism is expected.
Essential Job Functions
Leadership & Manager Support
The Assistant Floral Design Manager supports the Floral Design Manager in all aspects of the floral business, including studio operations, staffing, supply management, event sales, bid preparation, execution, and staff development. This position ensures the seamless functioning of the floral studio while upholding The Houstonian Hotel, Club & Spa’s luxury standards and Sage’n’Bloom’s reputation for exceptional florals.
In addition to design responsibilities, this role provides operational leadership, staff training, and direct support in event planning and execution. The Assistant Floral Design Manager acts as the Manager’s right hand, stepping into leadership as needed to maintain consistency, client satisfaction, and operational excellence.
This role requires flexibility, including evenings, weekends, holidays, and occasional independent work to address client needs. A high level of discretion and professionalism is expected.
Essential Job Functions
Leadership & Manager Support
- Assist the Floral Design Manager with daily operations, staffing schedules, workflow, and quality control.
- Serve as acting lead when the Manager is unavailable, ensuring standards are maintained.
- Provide administrative support, including vendor communications, supply orders, invoicing, and client billing.
- Manage floral inventory and supplies to ensure cost efficiency and readiness for daily and event needs.
- Source products and maintain vendor relationships.
- Monitor usage, control waste, and support monthly reporting.
- Train, mentor, and support studio staff to ensure consistent design quality and operational performance.
- Maintain housekeeping and organizational standards.
- Assist with scheduling and team coordination.
- Support client consultations, proposals, and bid preparation.
- Help develop accurate and profitable contracts.
- Able to perform workshops independently as assigned.
- Lead or assist in event setup, breakdown, and staff coordination.
- Maintain professional client relationships.
- Execute floral designs for installations, guest arrangements, and events.
- Collaborate on creative direction and large-scale installations.
- Recommend design solutions aligned with client budgets and timelines.
- Deliver exceptional guest service as a studio representative.
- Assist with marketing calendar, seasonal promotions, and merchandising.
- Maintain the studio calendar of events and daily orders.
- Respond to inquiries, Shopify orders, and client requests.
- Support floral recipe creation, orders, and wholesaler visits.
- Demonstrate knowledge of flower and plant varieties, properties, and pricing.
- Handle phones, orders, arrangements, and guest communications.
- Assist with window displays, inventory, invoicing, and reporting.
- Maintain a safe, clean, and organized studio.