What are the responsibilities and job description for the Retail Salesperson I position at The Houstonian Hotel, Club & Spa?
Job Summary
The Retail Salesperson is responsible for providing exceptional customer service while assisting shoppers in finding and purchasing products. This role involves maintaining product knowledge, operating point-of-sale systems, and ensuring the sales floor is clean, organized, and fully stocked. This role is critical to maintaining the luxury standard and reputation of The Houstonian Hotel, Club & Spa while upholding the highest levels of discretion and professionalism.
Essential Job Functions
The Retail Salesperson is responsible for providing exceptional customer service while assisting shoppers in finding and purchasing products. This role involves maintaining product knowledge, operating point-of-sale systems, and ensuring the sales floor is clean, organized, and fully stocked. This role is critical to maintaining the luxury standard and reputation of The Houstonian Hotel, Club & Spa while upholding the highest levels of discretion and professionalism.
Essential Job Functions
- Greet customers and create a welcoming shopping experience.
- Assist customers in locating products and making purchase decisions.
- Demonstrate in-depth knowledge of products and services.
- Process transactions accurately using POS systems, including handling cash, credit, and returns.
- Maintain visual merchandising and restock shelves as needed.
- Meet or exceed sales goals and performance metrics.
- Handle customer inquiries, concerns, and complaints professionally.
- Participate in inventory counts and loss prevention measures.
- Stay informed of promotions, policies, and procedures.