What are the responsibilities and job description for the Bell Person position at The Greenbrier Hotel?
Position: Bellman
Department: Operations/Bellstand
Primary Responsibilities: (guest interaction, ordering
responsibilities, clean up duties, clerical responsibilities, etc.)
· Smile, greet and welcome guest
· Load and unload luggage from bell cart
· Accompany guest to room
· Explain hotel amenities to guest
Secondary Responsibilities:
· Answer bellstand telephone
· Make room deliveries when necessary
· Obtain transportation for guest
· Maintain room key control
· Shoe Shine and pickup/delivery
Normal Working Hours: (Shift, days)
· 40 hours per week
· Need to be available nights, weekends, and
holidays
· Must be available for overtime when needed
· Subject to winter lay-off
Past Work Experience Requirements: (Type of work, number of years required,
equivalent experience, etc.)
· Prior hotel experience preferred
Educational Requirements: (Degree/Certification, highest
required/preferred, field of study)
· High School Diploma or G.E.D.
Communication Skills Requirements: (Verbal: phone, in-person, group;
Written: memos, documents)
· Must be able to speak plainly and comfortably to
guest
· Able to speak clearly over the phone
Technical Requirements:
· Must be
able to learn lay-out of the hotel and location of all amenities
· Drivers
license required
Physical Requirements:
| | | | |
Location
of Work | Yes | | | Yes |
| X | Indoors | Heated | X |
| X | Outdoors | | |
| | Below
Ground | Temp.
Fluctuations | X |
| | Elevated
Areas | Personal
Protec. Equip. Req | |
| Work
Postures | | Continuous
(up to 8 hrs. in an 8 hr. shift) | Frequent
(up to 5.5 hrs. in 8 hr. shift) | Infrequent
(up to 3 hrs. in an 8 hr. shift) | Rarely(up
to .5 hr in 8 hr. shift) | |||||||||||||||
| | | | | | | |||||||||||||||
| | Standing | X | | | | |||||||||||||||
| | Sitting | | | X | | |||||||||||||||
| | Walking | | X | | | |||||||||||||||
| | Climbing | | | X | | |||||||||||||||
| | Bending/ Stooping | | X | | | |||||||||||||||
| | Overhead
Reaching | | | | X | |||||||||||||||
| | Arm/Hand
Movement | | X | | | |||||||||||||||
| | Hand/Eye
Coordination | | X | | | |||||||||||||||
| | Other (Define) | | | | | |||||||||||||||
| | | | | | | | ||||||||||||||
Lifting
Requirements | | 10
lbs.or less | 11-20
lbs. | 21-30
lbs. | 31-40
lbs. | Over
41 lbs. | 10
lbs.or less | 11-20
lbs. | 21-30
lbs. | 31-40
lbs. | Over
41 lbs. | 10
lbs.or less | 11-20
lbs. | 21-30
lbs. | 31-40
lbs. | Over
41 lbs. | 10
lbs.or less | 11-20
lbs. | 21-30
lbs. | 31-40
lbs. | Over
41 lbs. |
| | | | | | | | | | | | | | | | | | | | | |
| Horizontal
Lift | | | | | | | | | | X | | | | | | | | | | |
Salary : $8 - $71