Tree Tops- Greeter

Essential Job Functions

Position:  Greeter                

Department:  Pool

Primary Responsibilities: (guest interaction, ordering responsibilities, clean up duties, clerical responsibilities, etc.)

·          Ability to anticipate guests’ needs

·          Be readily available to serve at all times while performing a multitude of duties

·          Daily record keeping

·          Awareness of activity in area to ensure prompt customer service

Secondary Responsibilities:

·          Knowledgeable on menus on all outlets

·          Knowledgeable of Hotel facilities and activities

·          Flexible to make schedule changes/rotations when necessary

Normal Working Hours: (Shift, days)

·         Mostly day shifts – some evenings

·         Times of day will vary

In order to be successful in this position, the ideal candidate must meet the following criteria

in addition to the Ten Essential Attributes for All Employees.

Past Work Experience Requirements: (Type of work, number of years required, equivalent experience, etc.)

·         Customer service experience preferred

·         Food/Beverage experience preferred

Educational Requirements: (Degree/Certification, highest required/preferred, field of study)

·         High School Diploma or G.E.D. preferred

·         Some college preferred

Communication Skills Requirements: (Verbal: phone, in-person, group; Written: memos, documents)

·          Excellent grammar and verbal skills

·           Friendly, outgoing personality

·         Positive attitude

·         Maturity

·         Self assurance

Technical Requirements:  

·          Good organizational skills

·          Computer skills helpful

Physical Requirements: