What are the responsibilities and job description for the Room Service Clerk position at The Greenbrier Hotel?
Position: Clerk
Department: Room Service
Primary
Responsibilities:
• Answer telephones
• Take food orders from
guest
• Follow guidelines to run a proper room service register
• Organize
and prepare hang tags
• Able to put orders into the pos system
• To think
and react quickly on your own
Secondary Responsibilities:
• Assist
room service staff when needed and able.
• Assist room service managers when
needed and able
Normal Working Hours:
• Part-Time, Not to exceed 64hrs within a 2 week period. Will be no
set days off.
• Full Time - could be 30-40 hours a week.
The
selected candidate must be able to uphold the Greenbrier’s Vision as well as
demonstrate the 12 Greenbrier values of safety, honesty, excellence, respect,
empowerment, pride, teamwork, loyalty, commitment, cleanliness, responsibility
and fairness
Past Work Experience Requirements:
• Telephone communications preferred.
• Customer service
preferred
Educational Requirements:
• High School Diploma or G.E.D. preferred
Communication Skills Requirements:
• Excellent telephone etiquette
• Good inter-departmental
communication
Technical Requirements:
• Computer
skills
• POS knowledge preferred.
Required Supervision:
• Report to Room Service management.
Other Requirements:
• People person,
positive attitude, adaptable to change
• Must be a team player, smile, able
to handle stressful situations.
*Requirements are subject to
change
Salary : $14 - $20