What are the responsibilities and job description for the Operations Manager - Casual Dining position at THE ENTOURAGE GROUP?
We’re not just flipping burgers—we’re redefining fast casual dining in Amsterdam. As we continue to grow, we're looking for a passionate Operations Manager to lead our daily operations, ensuring every guest leaves happy and every location runs smoothly.
What you’ll do
Oversee daily operations across multiple locations in The Netherlands
Hire, train, and develop supervisors and staff
Monitor and improve food quality, speed of service, and customer experience
Ensure compliance with health, safety, and hygiene regulations
Drive operational efficiencies, cost control, and waste reduction
Manage inventory and vendor relationships
Analyze KPIs (e.g., revenue, labor cost, customer feedback)
Lead expansion initiatives and support the opening of new locations
Report directly to company leadership and contribute to strategic planning
What you’ll bring
Proven experience as an Operations Manager or similar role in fast casual / quick-service restaurants
Strong leadership and team management skills
Excellent knowledge of food safety and service standards
Hands-on problem-solving abilities
Ability to thrive in a fast-paced, high-pressure environment
Strong organizational and communication skills
Fluent in English
Based in or around Amsterdam
Benefits
Hotel benefits – Sircle Collection (The Netherlands, Spain, Germany and Austria)
Discount: Employee rate (35%) and Family & Friends rate (25%)
Restaurant benefits - The Entourage Group (25%)
Sale moments at XBANK (10%)
Collective Health Insurance
Business Fitness Nederland (3.259)
Fun (for free)
Bootcamp every Monday @ Sir Adam – Sircle Collection
Birthday day off
Christmas Gift
Paid moving day
Interested?
Please apply with your CV, motivation and picture!
THE BUTCHER is a member of The Entourage Group. THE ENTOURAGE GROUP is an unexampled hospitality imperium, creating and building internationally acclaimed concepts. The brainchild of creative entrepreneur Yossi Eliyahoo ‘Hospitality Entrepreneur of 2015’, THE ENTOURAGE GROUP’s story began in Amsterdam in 2008 with the launch of MOMO, a sophisticated Asian-fusion restaurant, bar and lounge that immediately established itself as the go-to venue for local and international tastemakers. The success story continued with the creation of A-list favorites such as IZAKAYA, THE BUTCHER, THE BUTCHER Social Club, SHIRKHAN, Toni Loco, THE DUCHESS, MR PORTER STEAKHOUSE.
www.the-entouragegroup.com