What are the responsibilities and job description for the MOMO - Waiter / Waitress position at THE ENTOURAGE GROUP?
The Venue
The creation of MOMO Restaurant, Bar & Lounge established Asian flavours and shared fine dining in Amsterdam, once considered groundbreaking in The Netherlands. The MOMO “family” is always striving for perfection; sparing no effort to obtain the very best products.
The story of MOMO is one of dedication and imagination. For years, MOMO has constantly been moving, constantly improving, but never changing its true nature of timeless quality and creativity.
Join us in setting new standards for modern hospitality.
The Job
We are currently seeking a skilled Waiter/Waitress to join our team at MOMO Amsterdam. As a waiter, you will be responsible for providing our guests with an exceptional dining experience. This role requires an individual who is passionate about hospitality, attentive to detail, and possesses excellent communication skills. All our employees work together to provide outstanding, authentic service and experience for every guest. To realize this, we are looking for an enthusiastic colleague to join our team.
Responsibilities
Taking orders, you are responsible for taking guests' food and drink orders and adding them to the till system, answering any questions they may have and making recommendations based on the menu/guests' preferences.
Providing customer service, you are responsible for providing high-quality guest service, answering questions, resolving issues, and making sure guests have a positive dining experience.
Serving food and drinks, you are responsible for serving food and drinks to guests in a timely and efficient manner, ensuring that orders are accurate and properly prepared with an accurate description.
Ensure a safe dining experience for all guests by effectively communicating and addressing allergies.
Effectively address and resolve guest complaints to ensure satisfaction.
Handling payments, you are responsible for processing payments from guests, including calculating bills, handling cash and credit card transactions, and making change.
Cleaning and setting tables, you are responsible for cleaning and setting tables before and after customers leave, ensuring that the dining area is clean and organized.
Requirements
Communication skills, you must have strong communication skills and be able to interact with guests in a friendly, professional manner.
Customer service skills, excellent customer service skills are required and you need to be able to address guest' needs and concerns effectively.
Teamwork approach, you must be able to work effectively with other staff members, such as chefs, barbacks, and bartenders, to ensure a smooth and efficient dining experience.
International approach, you must be able to fully communicate in English
North Holland, you need to be living in Amsterdam or nearby (flexible with commuting)
Benefits
In-house training
Annual in-house experience within the Sircle Collection Hotels
Hotel staff discounts within the Sircle Collection Hotels
25% staff discount throughout THE ENTOURAGE GROUP Restaurants
10% retail discount at XBANK
Free bootcamp every Monday
Refer a friend bonus
Paid moving day
Birthday paid off
Free lifestyle coaching
Interested?
Please apply with your CV, motivation and picture!
MOMO is a member of The Entourage Group. THE ENTOURAGE GROUP is an unexampled hospitality imperium, creating and building internationally acclaimed concepts. The brainchild of creative entrepreneur Yossi Eliyahoo ‘Hospitality Entrepreneur of 2015’, THE ENTOURAGE GROUP’s story began in Amsterdam in 2008 with the launch of MOMO, a sophisticated Asian-fusion restaurant, bar and lounge that immediately established itself as the go-to venue for local and international tastemakers. The success story continued with the creation of A-list favorites such as IZAKAYA, THE BUTCHER, THE BUTCHER Social Club, SHIRKHAN, Toni Loco, THE DUCHESS and MR PORTER STEAKHOUSE.
www.the-entouragegroup.com