Clerk

We are currently looking for a Part Time 38 Clerk to join our Northern Neighborhood Operations Unit 1 team located at the Chickasaw Travel Stop #560 working .

Summary:

Operates cash register and stocks store. Promotes signature products by providing the highest level of customer service.

Responsibilities:

• Provides first class customer service - courteous and helpful to all internal and external customer types
• Answers questions in a courteous and professional manner
• Greets and engages with a smile
• Determines needs, seeks positive experience and outcomes
• Completes all training and development requirements and participates in continuing education opportunities
• Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types
• Maintains general upkeep of work area and maintains a safe environment
• Maintains and promotes professionalism
• Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics
• Adheres to Chickasaw Nation dress code standards
• Maintains knowledge of and follows all laws, rules, regulations, policies and SOPs for assigned area, e.g. MICS, TICS, hospital standards, health codes, food sanitation, accounting principles, etc.
• Sweeps, mops, dusts, vacuums and performs basic cleaning and janitorial procedures
• Cleans windows, doors, mirrors, glass partitions, baseboards, jambs, trim and walls, maintain sanitization of restrooms, empty and clean waste receptacles
• Assists and guides customers with purchase selection
• Engages potential customers and guides with selection and purchase decisions
• May order catolog items if not in stock
• Promotes products to increase guest satisfaction and store sales
• Operates point-of-sale terminal to tally customer purchases and ensure accurate payment is received
• Operates point-of-sale terminal to tally customer purchases and ensure accurate payment is received
• Provides accurate change for cash purchases
• Processes discounts, refunds, exchanges, coupons accurately
• Balances register/terminal and completes reports for receipts, cash balance
• May perform minor trouble shooting of POS
• Maintains accurate cash count and assume responsibility for any shortages at end of shift
• May be responsible to confirm POS pricing updates
• Audits register and change box funds by auditing account shortages and overages through process of counting their shift bag down before and after closing out shift
• Stocks inventory several times during shift by placing products on display shelf for customer availability
• Performs all other duties as assigned

Competencies:

Essential:

• Able to follow instructions, both written and oral
• Able to adhere to all scheduling and attendance requirements
• Honesty, truthfulness, reliability, accountability
• Able to read, understand, apply, and retain knowledge of Chickasaw Nation, departmental, divisional and all other rules, regulations, policies, procedures and guidelines
• Able to verbally communicate in a professional and positive manner with other team members, departments, guests and management

Skills:

Essential:

• Vacuum cleaner, basic equipment, knowledge carpet care
• Janitorial equipment and supplies
• Operate point-of-sale terminal

Experience:

Essential:

• No prior experience required

Education:

Essential:

• High School, GED or Equivalent

Credentials:

Essential:

• Pass general background check

Nonessential:

• Pass gaming background check
• Gaming license or permit as required by assigned position

Working Conditions:

Essential:

• May work where cigarette smoking occurs
• Bright and Flashing lights
• Customer service
• Retail store
• Warehouse freezer/cooler
• Commercial and residential vacuum
• Computers, printers, phones
• Point-of-sale equipment
• Potential exposure to cleaning fluids and solvents
• Communications written, verbal
• Pass pre-employment drug test
• Frequently bend, kneel, stoop, push, reach
• Hand-eye coordination, reach and grasp
• Frequently lift and or carry up to 25 lbs
• Moderately strenuous work
• Standing up to 100% of shift
• Walking up to 75% of shift
• May work day shift
• May work evening shift
• May work holidays
• May work night shift
• May work rotating shifts
• May work weekend shift