What are the responsibilities and job description for the Surveillance Officer position at the Chickasaw Nation?

We are currently looking for a Part Time 38 Surveillance Officer to join our team located at Riverwind Casino.

Summary:
Ensures the safety of tribal assets through constant observation of all assigned areas.

Responsibilities:

Provides first class customer service to both internal and external customers and responds to inquiries, compliments, and/or complaints with professionalism, courtesy, and efficiency
Completes all training and development requirements and participates in continuing education opportunities
Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types
Maintains a clean, organized work area and ensures a safe environment
Maintains and promotes professionalism
Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics
Adheres to Chickasaw Nation dress code standards
Maintains knowledge of and follows all rules, regulations, policies and guidelines for assigned area
Prepares incident reports to establish video evidence and perform frequent audits to protect the Chickasaw Nation’s employees and assets
Updates and reviews current list of barred and banned individuals ensuring strict compliance
Operates a closed-circuit television system to monitor gaming and money-handling activity to ensure proper procedures are followed
Performs all other duties as assigned

Competencies:
Essential:

Able to follow instructions, both written and oral
Able to adhere to all scheduling and attendance requirements
Focus on a single task for pro-longed periods of time
Honesty, truthfulness, reliability, accountability
Able to read, understand, apply, and retain knowledge of Chickasaw Nation, departmental, divisional and all other rules, regulations, policies, procedures and guidelines
Define problems, collect data and establish facts
Able to verbally communicate in a professional and positive manner with other team members, departments, guests and management
Prepares role specific reports

Skills:
Essential:

Experience:
Essential:

Education:
Essential:

Credentials:
Essential:

Working Conditions:
Essential:

May work where cigarette smoking occurs
Bright and Flashing lights
Potential exposure to blue and or white light
Communications phone, computer
Communications written, verbal
Interacts with clinical, support, technical, professional or management staff in a variety of settings and situations
Pass pre-employment drug test
Use computer up to 100% of shift
Manual dexterity
Operate normal office equipment
Sitting up to 100% of shift
Constantly work in small or cramped areas
Visual acuity for detail, distance, color, depth perception
May work day shift
May work evening shift
May work holidays
May work night shift
May be on-call
May work rotating shifts
May work weekend shift

Training

It is the responsibility of each employee to attend required training for their position or profession as determined by their line of support (LOS) or the leadership of the Chickasaw Nation. It is the responsibility of those who supervise, manage or otherwise lead employees or teams to ensure each employee has access to and receives all required training.

Mission, Vision & Core Values
Mission:

Vision:

Core Values:

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Surveillance Officer