What are the responsibilities and job description for the Soft Count Clerk position at the Chickasaw Nation?
We are currently looking for a Full Time Soft Count Clerk to join our team located at Riverwind Casino.
Summary:
Collects all bill acceptors from electronic gaming machines and money canisters from Blackjack and Poker. Performs initial count and verification of collected monies from electronic gaming machines and turns these funds over to the vault.
Responsibilities:
- Provides first class customer service - courteous and helpful to all internal and external customer types
- Answers questions in a courteous and professional manner
- Greets and engages with a smile
- Determines needs, seeks positive experience and outcomes
- Completes all training and development requirements and participates in continuing education opportunities
- Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types
- Maintains general upkeep of work area and maintains a safe environment
- Maintains and promotes professionalism
- Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics
- Adheres to Chickasaw Nation dress code standards
- Maintains knowledge of and follows all laws, rules, regulations, policies and SOPs for assigned area, e.g. MICS, TICS, hospital standards, health codes, food sanitation, accounting principles, etc.
- Destroys used playing cards by using a machine to punch a hole in them
- Counts money collected for recording to ensure amounts are documented
- Counts paper and/or coin revenue
- Correctly transacts monetary exchanges
- Balances all accounts at the end of the shift in partnership with supervisor or manager
- Opens bill acceptors in the secured Soft Count room from electronic games and places the currency and ticket in ticket outs into the currency counter
- Completes appropriate documentation through appropriate computer system to be sent to accounting and delivers monies to vault area
- Takes currency and ticket in ticket out received from the kiosks and runs through the currency counter to separate the bill by denomination and send first count totals to Accounting
- Removes canisters from Blackjack, Poker and Electronic Game bill acceptors and places them on a secured cart to transport them to the secured Soft Count room for initial count and verification
- Performs all other duties as assigned
Competencies:
Essential:
Essential:
- Able to follow instructions, both written and oral
- Able to adhere to all scheduling and attendance requirements
- Maintaining a high level of confidentiality and using discretion and discernment
- Honesty, truthfulness, reliability, accountability
- Applies judgment to ensure monies are secure
- Able to read, understand, apply, and retain knowledge of Chickasaw Nation, departmental, divisional and all other rules, regulations, policies, procedures and guidelines
- Understand, utilize and apply cash handling knowledge
- Read, understand, apply, and retain knowledge of Title 31 subject matter
- Knowledge and understanding of general accepted accounting principles (GAAP)
- Able to verbally communicate in a professional and positive manner with other team members, departments, guests and management
Skills:
Essential:
Essential:
- 10-key adding machine
Experience:
Essential:
Essential:
- No prior experience required
Education:
Essential:
Essential:
- High School, GED or Equivalent
Credentials:
Essential:
Essential:
- Pass gaming background check
- Gaming license or permit as required by assigned position
- Pass Title 31 testing relevant to position
Working Conditions:
Essential:
Essential:
- May work where cigarette smoking occurs
- Bright and Flashing lights
- Fast-paced environment
- Noisy
- Communications written, verbal
- Interacts with clinical, support, technical, professional or management staff in a variety of settings and situations
- Pass pre-employment drug test
- Frequently bend, kneel, stoop, push, reach
- Manual dexterity
- Operate normal office equipment
- Sometimes lift and or carry up to 50 lbs
- Sitting up to 75% of shift
- Standing up to 50% of shift
- Walking up to 50% of shift
- May work day shift
- May work evening shift
- May work holidays
- May work night shift
- May be on-call
- May work rotating shifts
- May work weekend shift
Drop/Count
SEMINOLE NATION GAMING ENTERPRISE -
Wewoka, OK
Drop/Count
SEMINOLE NATION GAMING ENTERPRISE -
Seminole, OK
Regional Soft Counter
CIMARRON CASINO ENTERPRISES -
Perkins, OK