Direct Support Professional II

Direct Support Professional II (Case Manager)

• Location:** Anchorage, Alaska
  
  

**Job Type / Schedule / Pay**

• Employment Type: Full-Time
• Hours: 30-40 hours per week
• Schedule: Flexible based on client needs (may include evenings, weekends, and on-call rotation)
• Pay: $19.22/hour (DOE)
• Benefits: Voluntary medical, dental, vision, flexible spending account, 401k w/employer match, employer paid life insurance
  
  

**Join a Mission-Driven Team**

Join Assets, Inc., a nonprofit dedicated to supporting individuals with developmental disabilities and mental health conditions. Our team works to promote independence, stability, and meaningful community living.

**Position Summary**

The Life Coach II serves as a Case Manager, providing service coordination and direct support to individuals. This role ensures quality care, supports treatment planning, and helps individuals achieve their personal goals in community and home settings.

**Key Responsibilities**

• Provide case management and service coordination for individuals served
• Support individuals in achieving treatment plan goals and independence
• Develop and contribute to Individual Support Plans and treatment planning
• Coordinate services with clinicians, providers, and community resources
• Conduct home visits and monitor service delivery and client well-being
• Facilitate team meetings and collaborate with guardians and care teams
• Provide direct support and skills training as needed (daily living, social, coping skills)
• Maintain accurate and timely documentation (service notes, reports, billing, tracking)
• Participate in on-call rotation and follow crisis protocols
• Use de-escalation and crisis intervention techniques when needed
• Advocate for individuals and support access to services
• Maintain confidentiality and ethical standards
• Participate in trainings and team meetings
• Perform other duties as assigned
  
  

**Minimum Qualifications**

• High school diploma or GED required
• Minimum two (2) years of experience working with individuals with developmental disabilities or mental health conditions*(Related education/training may substitute for experience)*
• Valid Alaska driver's license with acceptable driving record
• Must have an insured vehicle
• Ability to pass required background checks
  
  

**Preferred Qualifications**

• Experience in case management or service coordination
• Knowledge of behavioral health, treatment planning, and community resources
• Strong documentation and organizational skills
• Experience working with multidisciplinary teams
  
  

**Core Competencies**

• Strong communication and relationship-building skills
• Ability to manage multiple priorities and problem-solve effectively
• Compassionate, patient, and professional approach
• Ability to maintain boundaries and ethical practice
• Willingness to learn and grow in a human services career
  
  

**Physical Requirements**

• Frequent standing, walking, and travel between locations
• Ability to lift up to 25 lbs regularly and up to 50 lbs occasionally
• Ability to respond to crisis situations, including verbal or physical de-escalation
• ---------
  
  

[]{style="font-family:

"}