What are the responsibilities and job description for the Traveler Support Representative position at The Arnold Group?
Please submit resume to tagwichita@arnoldgrouphr.com to apply.
Pay Rate/Range: $13/hr
Job Description: The Traveler Support Center Representative will provide assistance to travelers and hotels, including handling emergency hotel reservations, check-in support, and payment card assistance. This role requires clear communication, problem-solving, and the ability to manage customer inquiries efficiently.
Responsibilities:
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Assist travelers with emergency hotel reservations.
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Provide check-in support and resolve any issues with the hotel stay.
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Manage payment card-related inquiries and troubleshooting.
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Ensure high levels of customer satisfaction through professional and friendly service.
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Work efficiently to meet performance targets and deadlines.
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Job Requirements:
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Previous experience in a call center or customer service role is preferred.
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Ability to handle customer concerns and provide timely solutions.
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Strong communication skills, both verbal and written.
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Ability to work independently in a fast-paced environment.
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Job Type: Contract-to-Hire
Shift/Schedule: Mid and 2nd shift available
The Arnold Group is an Equal Opportunity Employer (EOE)
About Us:
The Arnold Group (TAG) is a staffing and recruiting firm dedicated to assisting job seekers with employment opportunities. We have been helping people find employment since 1979 and we can help you too. With TAG, you’ll have the opportunity to unlock your potential, both professionally and personally. Click here to learn more!