Logistics Coordinator

The Armstrong Company is a global leader in supply chain services and residential and commercial moving. Our nationwide network of local experts combine personalized attention and global reach to provide solutions tailored exactly to your needs. Whether you’re moving your household, your business, or your product, we do what it takes to get your goods where they need to go. Our world moves around you.

Summary

We’re looking for a detail-oriented Logistics Coordinator to manage transportation quoting and serve as a key point of contact for customers. This role blends operational execution with customer communication, ensuring shipments are priced accurately and handled efficiently from start to finish.

Responsibilities

• Prepare accurate and timely transportation quotes (LTL, FTL as applicable)
• Communicate directly with customers to understand shipping needs and timelines
• Coordinate shipments from pickup through delivery, ensuring on-time performance
• Build and maintain relationships with carriers, brokers, and internal teams
• Negotiate rates and secure capacity with approved transportation partners
• Track shipments and proactively resolve delays, damages, or service issues
• Maintain accurate records in NetSuite
• Provide updates, reports, and shipment visibility to customers
• Ensure compliance with company policies and transportation regulations
  
  

Qualifications

• 2 years of experience in logistics, transportation, or supply chain - preferred but not required
• Strong communication and customer service skills
• Ability to multitask and prioritize in a fast-paced environment
• Proficiency with TMS systems and Microsoft Office (especially Excel)
• Strong problem-solving and attention to detail
  
  

Key Compentencies

• Customer focus
• Organization and time management
• Negotiation and cost optimization
• Accountability and follow-through
  
  

Work Environment

• Office-based
• May require occasional extended hours to meet customer deadlines
• This position plays a critical role in delivering reliable transportation solutions while maintaining strong customer relationships.
  
  

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
• While performing the duties of this job, the employee is regularly required to talk and hear.
• Able to regularly lift, carry, push, or pull up to 50 pounds.
• Able to sit for long periods; stand and walk frequently; and bend, stoop, and reach occasionally.
  
  

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.