Project Supervisor

The Armstrong Company is a global leader in supply chain services and residential and commercial moving. Our nationwide network of local experts combine personalized attention and global reach to provide solutions tailored exactly to your needs. Whether you’re moving your household, your business, or your product, we do what it takes to get your goods where they need to go. Our world moves around you.

Summary

The Project Supervisor is responsible for supervising commercial services from start to finish. Responsible for assuring a quality move for the customer, providing outstanding customer service, and assisting the move process by communicating with the supervisor, customer, and other crew members.

Key Responsibilities

• Supervises moves through on-site supervision and review of the move with the Operations and Sales departments to ensure that moves are executed as planned.
• Conducts pre-move meetings with customers and appropriate personnel to ensure total understanding of what is expected, how the plan will unfold, and designated responsibilities.
• On move day, manages all aspects of the move, problem solves when necessary.
• Responsible for improving the quality of crew performance.
• Accountable for maintaining a clean, safe, and organized warehouse.
• Assist Customer Service Coordinator with major accounts.
• Performs other related essential duties as assigned or requested.
  
  

Minimum Qualifications

• High school diploma or general education degree (GED); related experience and/or training; or equivalent combination of education and experience.
• Must be knowledgeable and experienced with computer programs, such as Microsoft Excel and Word.
• Must be a self-starter; have initiative
• Project-minded; always seeking process improvement
• 3-5 years of moving and or relocation project management experience preferred.
• Previous commercial and/or household coordinator experience preferred.
  
  

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

• Requires the ability to communicate effectively using speech, vision, and hearing.
• This position requires physical stamina and the ability to regularly lift, carry, push, or pull up to 50 pounds.
• Ability to work long hours on one’s feet and regularly walk, bend, stoop, climb, and reach.
  
  

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.