Youth Support Specialist

Description

Position Reports to: 1440 Program Manager

Supervises: N/A

FLSA Status: Full-Time, Non-Exempt

Location: 1440 Pine Street, Boulder, CO

ABOUT TGTHR

At TGTHR, we believe every young person, ages 12–24, deserves safety, support, and respect. Our mission is to end youth homelessness by providing a full spectrum of support — from immediate resources to safe housing and long-term stability.

We empower young people to amplify their voices, celebrate their growth, and build thriving futures. Together, we’re creating a community where every young person has the opportunity to succeed.

TGTHR’s work is grounded in the following values:

Relationships: We believe growth is rooted in relationships.

Support: We believe in celebrating young people as they grow.

Diversity: We believe there is strength in diversity.

Respect: We believe that youth voices are critical to achieving our vision.

Equity: We believe that housing is a fundamental right.

For more information, visit TGTHR.org.

POSITION SUMMARY

The Youth Support Specialist plays a vital role in advancing TGTHR’s mission to end youth homelessness by providing safety, stability, and supportive connections for young people at The Drop-in Center, located at 1440 Pine Street, Suite C in Boulder.

This position is responsible for maintaining a safe and inclusive environment, building meaningful relationships with youth, and supporting program operations during operating. Youth Support Specialists provide guidance, behavioral support, and consistency through a trauma-informed and strengths-based approach that empowers young people to work toward their personal goals and long-term stability.

PRIMARY RESPONSIBILITIES

Program Participant Support

• Create and maintain a safe, supportive environment for all program participants.
• Consistently apply program policies and procedures using established protocols.
• Employ crisis intervention techniques with program participants as needed.
• Support participant case management plans and individual goals.
• Serve as a “sponsor” for assigned participants to assist with case management objectives.
• Monitor and accurately record medication administration as required.
• Maintain daily documentation and logging in the organizational database.
• Provide compassionate, empowering support while maintaining professional boundaries and accountability.
• Transport participants safely in agency vehicles as needed.
• Support daily living activities and help maintain a clean, safe, and welcoming environment.
• Accurately report participant behaviors and progress in relation to program expectations.

Team Support

• Collaborate with staff to promote a team-based approach and shared decision-making.
• Attend all required staff meetings, supervision sessions, and scheduled trainings.
• Accept and act upon constructive feedback from team members and supervisors.
• Maintain open, respectful, and solution-oriented communication with teammates.
• Seek opportunities for professional growth by attending external trainings and development opportunities.
• Perform other duties as assigned by the immediate supervisor..

Requirements

PROFESSIONAL QUALIFICATIONS

• BA/BS in a Social Science or related field OR a minimum of two years of equivalent work experience.
• Must be at least 21 years of age.
• Valid driver’s license required.
• Ability to work a consistent schedule during program operating hours, including evenings and weekends as needed.
• Demonstrated ability to maintain confidentiality, professionalism, and integrity.
• Must be able to pass a criminal background check.
• Commitment to ongoing learning and development related to social justice, trauma-informed care, and the intersections of youth homelessness with race, sexuality, gender, ability, and socioeconomic status.
• Experience working with youth, individuals experiencing homelessness, and/or vulnerable populations preferred.
• Bilingual (Spanish) preferred.

BENEFITS AND COMPENSATION

Compensation: $22.80 per hour

Benefits include:

• Medical, dental, vision, and accident insurance
• Paid time off, sick leave, parental leave, paid holidays, and bereavement leave
• Employee Assistance Program and counseling services
• Development and educational opportunities
• 403(b) retirement plan
• Free individual and group supervision for employees pursuing LPC or MFT licensure
• TGTHR offers a flexible work environment depending on position. TGTHR is a drug-free workplace.

TGTHR is a drug-free workplace. Candidates and employees must be able to pass a criminal background check.

EQUAL EMPLOYMENT OPPORTUNITY

TGTHR is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are strategically invested in creating an equitable, diverse, just, and inclusive work environment. All interested individuals, including people of color, LGBTQ folks, women, and people with different levels of ability are particularly urged to apply. For more information on our justice, equity, diversity and inclusion efforts, visit our website here.