Quality Control Manager - (MacDill AFB)

Job Summary:

Teya Support Services, LLC is hiring for an experienced Quality Control Manager on a Federal Housekeeping contract at MacDill AFB. This position oversees and inspects the cleaning of Type II (SPD) areas to ensure that proper procedures are conducted to ensure the safety of patients and staff. Stays current with up-to-date procedures are current with federal, state, local, and Association for Health Care Environment requirements. Implements random sampling to produce inspection requirements for management consisting of Type III (Restrooms), Type IV (Clinical/Support Areas), Type V (Administrative), and Type VI (Common Areas).

Job Duties, Critical Functions:

The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned.

·         Responsible for the overall management of the Quality Control Program.

·         Monitors and participates in the 2^nd shift daily operations and inspections.

·         Conducts training for management and staff on proper healthcare housekeeping procedures.

·         Knowledgeable of and comply with all applicable Federal, State, and local laws, and all Occupational Safety and Health Administration (OSHA), health, and safety regulations.

·         Inspect work in progress and any finished work for discrepancies in accordance with the QC, and contract requirements.

·         Government contract review to ensure compliance.

·         Participate in weekly safety meetings to discuss Quality Control issues and concerns

·         Complete necessary inspection reports and documentation required to support findings.

·        Collect data, analyze for continuous improvement, and share with Environmental Services Executive.

·         Other tasks may be assigned to remain in compliance with government contract.

General Requirements:

To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• ·         Wear uniform and comply with all department work rules.

  ·         Have knowledge of all department policies and procedures.

  ·         Assist with any emergencies that may arise in the facility

  ·         Receive training in disaster preparedness and respond if event arises.

  ·         Safeguard the information of staff and patients in accordance with HIPPA.

  ·         Requires working in potential hazardous environments such as fumes, chemicals, regulated medical waste, mechanical, and contagious/communicable diseases.

  ·         Must perform duties in a manner that assures dignity and safety of all patients, staff, and visitors at all times.

Physical Capabilities and Skills:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Employee must maintain a constant state of mental alertness at all times. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·         Excellent customer service relations.

·         Excellent oral and written communication skills.

·         Excellent problem solving, analyzing, and resolution skills.

·         Attention to detail.

·         Experience working in a team-oriented, collaborative environment.

·         Experience on military installations and government contracts.

·         Standing and walking for extended periods of time.

·         Able to bend, stoop, carry, knee, push, pull, and lift.

·         Flexible schedule for all shifts, 24 hours/7 days a week.

·         Lead by example.

·         Read, write, and speak English.

·         Microsoft Office proficient.

·         Listen to and understand information and ideas presented through spoken words and sentences.

·         Prepare and present presentations, documents, and spreadsheets.

·         Perform all tasks associated with hospital healthcare housekeeping.

HIPPA and Safety:
Must perform duties in a manner that assures confidentiality, privacy, dignity and safety of patients, visitors, and staff at all times.

Additional Position Duties:

This position description is intended to describe the general content and requirements for performance of this job. It is not intended to be an exhaustive list of all job duties, responsibilities, and requirements. Other duties may be assigned, and the company reserves the right to modify, interpret, and apply the job description as necessary. This position description is not a contract for employment and employment is “at-will” unless otherwise stated in a Union contract, employment agreement, or where prohibited by local, state, or federal regulations. 

EEO Statement:

It is the company’s policy to select, place, train and promote the most qualified individuals based upon relevant factors such as work quality, attitude, and experience, to provide Equal Employment Opportunity for all employees in compliance with applicable local, state and federal laws and without regard to non-work-related factors such as race, color, religion/creed, sex, national origin, age, disability, marital status, veteran status, pregnancy, sexual orientation, gender identity, or other protected status. When applicable, the company’s policy of non-discrimination applies to all terms and conditions of employment, including but not limited to, recruiting, hiring, training, transfer, promotion, placement, layoff, compensation, termination, reduction in force, and benefits. It is the company’s business philosophy and practice to provide reasonable accommodation, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.