Recruitment Manager

Manager - Full Desk (360) IT Recruitment - Tenth Revolution Group

Location: On-site 5 days a week in our NYC Office

Who are we?

Tenth Revolution Group (TRG) is an award-winning, specialized Recruitment Agency and Talent Creation company with deep expertise in cloud technology. With offices across 4 continents, we specialize in placing candidates with experience in Microsoft, Salesforce, AWS technology, NetSuite, ServiceNow and Epicor - we pride ourselves on our ability to deliver the highest quality candidates on the market.

Role overview

This is a key leadership role in our organization. As a team Manager, you'll lead from the front by spearheading both personal billing and the expansion of diverse teams, comprising of consultants from Trainee level to Team Leaders. Leading inspirationally, you will drive your teams towards achieving their monthly and annual targets as well as their promotional goals. Setting the standard through personal performance, the expectation is that you generate at least 1 personal deal per month.

Areas of responsibility

Whilst undertaking the Manager role, you will be a brand ambassador internally for your team and externally for TRG. You and your team will provide our candidates and clients with high levels of customer service, which involves representing yourself as a credible, professional, industry expert that demonstrates best recruitment practices and leadership behaviors at all times. Demonstrating TRG’s core values, you will be expected to drive your team’s productivity and KPI targets that are set in your Monthly Business Review.

Business Development

• Lead the business development strategy for your team, which will include market mapping and ensuring that consultants are covering their assigned territories.

• Develop relationships with existing and new hiring managers to win business for both yourself and team members.

• Actively cross sell other brands when interacting with customers.

• Where appropriate attend client meetings and relevant industry events.

• Regularly connect with Managers and Team Leaders of other brands in order to increase customer base.

• Engaging with Client Management in order to maximize the opportunity with each client.

Candidate management

• Develop and mandate robust team processes to deliver excellent customer service to our candidates.

• Ensure all the team identify new high demand candidates through a variety of means including advertising, LinkedIn, networking, and referrals.

• Ensure the team conducts aftercare with all placed candidates.

Client and job management

• Take ownership and responsibility for high-value clients.

• Provide high-level market knowledge to clients across various industries.

• Ensure the recruitment process runs smoothly through regular contact with your team.

• Negotiate the best Terms of Business for all of your team’s jobs.

• Conduct aftercare calls post placement for the whole team.

• Assist team members where necessary with any client and job management challenges.

Systems and Processes

• Lead from the front regarding the utilization of our database, Phoenix, and ensure data integrity across the team.

• Ensure all marketing and advertising generated both personally and by the team adhere to TRG compliance standards.

• Take immediate action on any negative customer service feedback

Team Development

• Consistently demonstrate best practice recruitment and leadership behaviors in line with TRG expectations.

• Recruit and induct new starters following TRG guidelines.

• Train, coach, and mentor team members at all levels according to need to ensure they have the recruitment skills necessary to ensure they hit and exceed their activity targets.

• Create and promote a customer centric, results focused, collaborative team culture.

• Review, analyze, and target team member activity using the relevant MBR documents.

Reporting

• Set and review individual and team activity targets for client and candidate generation, CV sends, interviews and deals using the CRM system.

• Pledge and re-pledge deals accurately for all teams.

• Maintain a constant review of teams fee performances against monthly and yearly budget.

Compensation Range:

$80,000 - $180,000 *includes base and projected commission potential year 1, however earnings are uncapped and can vary based on performance!

Benefits:

Medical, Dental, Vision, 401k options, Long and Short Term Disability, Life Insurance, and 24 days of PTO year 1!

This is not an HR or Internal recruitment opportunity. This role is client-facing where you will be focused on achieving sales-based results.

This vacancy is for a permanent, full-time role based in the U.S. Applicants must have independent legal authorization to live and work in the U.S.

It is the policy of Tenth Revolution Group to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.

To find out more about a career in recruitment with Tenth Revolution Group, please check out our website site at https://careers.tenthrevolution.com/ or send your resume to d.mooney@tenthrevolution.com.