What are the responsibilities and job description for the Dental Front Desk Receptionist position at Tender Smiles?
Overview
Join our dynamic dental practice as a Dental Front Desk Receptionist and become the welcoming face of our office! In this vital role, you will be the first point of contact for patients, ensuring a smooth and positive experience from appointment scheduling to check-out. Your energetic and organized approach will help streamline office operations, manage patient interactions, and support the delivery of exceptional dental care. If you thrive in a fast-paced environment and are passionate about providing outstanding customer service, this opportunity is perfect for you!
Duties
- Greet patients warmly upon arrival and assist with check-in procedures
- Verify patient insurance information, perform insurance eligibility checks, and handle insurance verification processes efficiently.
- Schedule appointments accurately using dentrix.
- Manage multi-line phone systems with professional phone etiquette, answer inquiries, and direct calls appropriately.
- Collect payments, process co-pays,
Skills
- Proven experience in dental terminology
- Familiarity with insurance verification processes
- Exceptional customer service skills
- Strong organizational skills to manage appointment scheduling, patient intake, and medical records efficiently.
- Knowledge of HIPAA compliance standards and health information management practices within a healthcare setting.
- Previous dental office experience preferred
- Must be dependable, reliable and on time
$500.00 signing bonus after 6 months of employment
Pay: $20.00 - $23.00 per hour
Benefits:
- 401(k)
- Health insurance
- Paid time off
Work Location: In person
Salary : $20 - $23