What are the responsibilities and job description for the IT Support Technician (3 PM to 1 AM) position at TECEZE?
Position: IT Support Technician
Location: 660 Erlanger Rd, Erlanger, KY 41018
Schedule: Monday–Saturday, 3 PM to 1 AM
Occasional Sundays: May be required
Compensation: $4500/month on W2
Contract Duration: 4 months and extendable.
Key Responsibilities & Skills
- Provide desktop and end-user technical support
- Troubleshoot LAN, WLAN, DHCP, VLAN, and Wi-Fi issues
- Basic experience with Microsoft Intune / Autopilot
- Troubleshoot and maintain PCs, workstations, monitors, keyboards, and printers
- Experience with Zebra and HP printers
- Configure and maintain RF scanners
- Handle equipment RMA requests
- Troubleshoot hardware and software issues and escalate when needed
- Support IT equipment in a highly automated warehouse environment
- Deliver strong customer service and technical problem-solving
- Ability to lift up to 50 lbs
Nice to Have
- IT/technical support experience in a warehouse environment
- Zebra printer experience
- Knowledge of Manhattan WMS or other Warehouse Management Systems
- Experience with SOTI MDM
Salary : $4,500