Desktop Support Specialist

Desktop Support Specialist 


Location: Hybrid in Milwaukee, WI (Must be WI Resident) 
Pay Rate: $28 - 32/hr
Duration: 12 Month Contract

Overview:

We are seeking a highly skilled Desktop Support Specialist to provide escalated end-user technical support. This role requires expert-level knowledge of Windows environments, desktop technology, and Microsoft Office Suite. The successful candidate will join a team dedicated to supporting mission-critical systems and ensuring smooth operations across desktop, mobile, and multi-function device environments.

Responsibilities:

• Provide advanced technical support for Windows desktop operating systems and applications.
• Troubleshoot and resolve escalated issues from the internal Service Desk.
• Support and maintain desktop applications, multi-function devices (print/fax/copier/scanner), and mobile devices (Android, iPhone, iPad).
• Ensure compliance with work rules and security standards.
• Deliver customer-focused support with clear communication and documentation.

Qualifications:

• 5 years of end-user technical support in Windows environments
• 5 years supporting Windows 10 and Windows 11
• 5 years installing and supporting the Microsoft Office Suite
• 5 years of extensive knowledge with desktop technology
  

Peoplelink LLC, a leader in the staffing industry for the past 33 years, continues our vision of ‘linking’ communities through employment.  TeamSoft’s dedication to the safety, health & well-being of our associates, clients and communities remains our #1 priority. TeamSoft is proud to be an EEOE, M/F/D/V, and we are committed to diversity both in practice and spirit at all levels of the organization.






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