What are the responsibilities and job description for the Customer Service Rep position at Team 360 Staffing?
Customer Service – Outbound Call Center (HVAC Company) Colton, CA $20.00 per hour Full-TimeAbout the RoleA leading HVAC company in Colton, CA is seeking a motivated Outbound Customer Service Representative to support customer outreach, service scheduling, and follow-up calls. This role is perfect for someone who enjoys helping customers, communicating clearly, and working in a fast‐paced environment.Key ResponsibilitiesMake outbound calls to customers regarding service reminders, maintenance follow-ups, quotes, and appointment schedulingAssist customers with basic HVAC service questions (training provided)Document all customer interactions accurately in the systemProvide friendly, professional communication at all timesMeet daily and weekly call goalsCollaborate closely with dispatch, technicians, and office staffRequirementsPrevious customer service or call center experience preferredStrong phone etiquette and communication skillsAbility to multitask and maintain accuracy in a busy settingBasic computer and data-entry skillsReliable attendance and punctualityExperience in HVAC or home services is a plus, but not requiredBilingual English/Spanish is a plusSchedule & PayFull-time$20.00 per hourOpportunities for long-term placement based on performanceCompany DescriptionAt Team 360 Staffing, we provide customized recruitment and staffing solutions that connect businesses with top talent worldwide. Our expertise spans multiple industries and markets, allowing us to match employers with exceptional candidates who drive success on a global scale.Why Choose Team 360?- Speed with Excellence: We deliver highly qualified candidates rapidly, enabling your organization to scale rapidly without compromising on quality.- Global Reach, Local Expertise: With a robust international network, we connect you with top-tier professionals from around the world, ensuring your business thrives in today’s globalized economy.- Industry Expertise: From technology and healthcare to manufacturing, finance, and beyond, we specialize in sourcing talent across diverse sectors.- Personalized Solutions: We take the time to understand your unique business needs and provide tailored staffing strategies to find the perfect fit for your team.Whether you’re building a local team or expanding globally, Team 360 Staffing is your partner for fast, flexible, and results-driven staffing solutions. Let’s work together to create a workforce that positions your organization for long-term success.Team 360 Staffing—Connecting Businesses with the BEST Talent!
Salary : $20