Parking Attendant

A Parking Attendant is responsible for safely and efficiently accommodating the arrival, directing, and parking of guests in a friendly and welcoming manner.  

This job description is intended to be a broad description of duties. You will be asked to carry out all responsibilities in accordance with the organization's policies and applicable laws. Specific information on duties and policies can be found with your supervisor or in the Employee Reference Guide. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Essential Job Responsibilities:

• Directs arriving guests to appropriate parking lots and/or arrival locations
• Answers guest’s questions in a friendly and efficient manner
• Controls parking flow within specific parking lots
• Efficiently parks vehicles within specific lots
• Directs guests to parking lot shuttles, ticket office, and lifts
• Facilitates the smooth flow of traffic into parking lots following established parking patterns
• Coordinates with parking team to meet parking team objectives as listed above
• Assists with snow removal, snow removal preparation, and parking set up activities
• Assists with installing and removing snow chains from parking lot shuttles and support vehicles
• Reliable attendance on all scheduled workdays
• Other duties as assigned

Personal Skills:

• Eagerness to accommodate, direct and inform guests in a welcoming and professional manner
• Effective verbal communication skills to welcome guests, direct guests and inform guests
• Effective non-verbal communication skills including learning basic hand and arm gestures to direct drivers and traffic for the purposes of guiding traffic flow to various parking lots then specific vehicles into parking spaces
• Physical ability to stand and remain on foot while parking process is in progress
• Weather condition awareness for the purposes of adapting to winter weather conditions through proper knowledge and use of clothing and protective winter gear
• Physical ability to assist with snow removal and preparation efforts
• Strong personal character and commitment to Taos Ski Valley, Inc.’s Vision, Purpose, and Values
• Provides a guest experience that exceeds the guest’s expectations
• Ability to gracefully and humbly accept criticism and opportunities for growth
• Ability to stay positive, focused, and constructive when faced with setbacks, challenges, and while working in an ever-changing environment

Qualifications/Knowledge:

• Applicants can be currently in high school or have received a high school diploma or equivalent
• No experience is required.  Training is provided, however, a strong willingness to learn and remain focused is a must
• Ability to work a flexible schedule including weekends, holidays, and evenings

Work Environment: 

The Parking Department is an outdoor team.  It’s also a physical team, remaining on foot or engaged in other physical activities for much of any work day.  Appropriate bathroom, snack, warmup breaks, and lunch breaks are of course a must to the team’s long-term function.  

Parking Attendant duties can sometimes be completed during slow times just before noon.  During peak operations, parking attendant duties may carry on into the late afternoon.  Once daily parking attendant operations are complete, attendants are encouraged to clock out and enjoy the on-mountain skiing and riding activities.

The Parking Department and team is a great place to make entry into the world of the Taos Ski Valley. Incorporated and the ski industry.  It can be a great potential combination of work and play.

Taos Ski Valley, Incorporated is often a fast-paced work environment, especially during Holiday and Peak days. Taos Ski Valley, Incorporated is located in a high-altitude alpine environment.  Position may require travel on uneven, snow-packed, or icy terrain and may be exposed to wet, cold, and/or humid conditions. Must be able to work in close quarters and with other staff.

Physical Demands of Position Include: 

Parking attendants remain on foot and moving through parking lots for approximately 90% of their shifts.  Snow removal activities include shoveling and brooming snow off of vehicles, shuttles, parking areas, and sidewalks.  Parking attendants are each equipped with a Parking Department radio.  Training is provided for radio operations.  The team generally operates on its own radio channel reducing some of the stress speaking on a radio can produce for some.  

Background Check:

Positions dealing with children, of safety-sensitive and/or confidential nature, require driving or positions that handle cash may require a background check and MVR check. Employment is contingent upon a favorable background check and MVR check.

• Is a Background Check required for this position: Yes
• Is an MVR required for this position: Yes