Medical Records Specialist

Location: Tampa, Florida
Organization: Tampa Family Health Centers (TFHC)

About Tampa Family Health Centers

Since 1984, Tampa Family Health Centers (TFHC) has been dedicated to providing accessible, high-quality healthcare throughout Tampa. As one of Florida's largest Federally Qualified Health Centers (FQHCs), we continue to grow through innovative healthcare services, advanced technology, and a commitment to improving the health of the communities we serve.

At TFHC, our employees are essential to our success. We offer a collaborative environment where teamwork, professional growth, and exceptional patient care are valued.

Position Summary

We are seeking a detail-oriented Medical Records Specialist to support the accuracy, organization, and confidentiality of patient health records. This position manages electronic medical records (EMR), responds to patient inquiries, processes chart updates, and assists with medical records documentation while ensuring compliance with HIPAA and organizational policies.

Essential Responsibilities

• Respond to medical records inquiries by telephone and email.

• Maintain accurate patient records, including chart corrections, updates, scanning, and filing.

• Verify patient information and insurance documentation.

• Manage EMR tasks and coordinate corrections with system vendors.

• Schedule medical records-related appointments and process records requests.

• Assist with medical records coding, organization, and document identification.

• Coordinate patient data transfers with authorized vendors and third parties.

• Maintain patient confidentiality and comply with HIPAA and applicable regulations.

• Collaborate with team members to meet deadlines and support daily operations.

• Perform additional duties as assigned.

Qualifications

• High school diploma or equivalent required.

• Minimum six months of training in an allied health field or related healthcare business management program; relevant experience and skills may substitute for academic training.

• Ability to navigate electronic health records and accurately enter data.

• Basic proficiency in Microsoft Word, Excel, and Outlook.

• Strong communication, organizational, and customer service skills.

• Ability to prioritize responsibilities, maintain confidentiality, and meet deadlines.

Benefits & Rewards

Tampa Family Health Centers offers a comprehensive benefits package designed to support your health, financial well-being, work-life balance, and long-term career goals.

• Generous Paid Time Off (PTO) plus personal day

• 7 paid company holidays

• Affordable medical insurance with multiple plan options

• $0 copay for eligible employee medical visits and diagnostic testing at TFHC locations when enrolled in a TFHC medical plan

• Discounted pharmacy services through TFHC pharmacies when enrolled in a TFHC medical plan

• Dental insurance with $0 employee-only premium

• Low-cost vision insurance

• Employer-paid Basic Life and AD&D insurance

• Employer-paid Long-Term Disability insurance after eligibility requirements are met

• Voluntary Short-Term Disability coverage

• Optional additional Life and AD&D coverage for employees and eligible family members

• Optional Accident, Critical Illness, and Hospital Indemnity insurance

• 401(k) retirement plan with employer contribution after eligibility requirements are met

• Employee Assistance Program (EAP) with confidential counseling and work/life support

• Student loan refinancing and financial wellness resources

• Pet insurance

• Access to benefits support for questions regarding coverage, claims, providers, and plan options

Join Our Team

Build a rewarding career with Tampa Family Health Centers while supporting the delivery of high-quality patient care. We invite you to apply and become part of our growing healthcare team!

Please note that the employee’s initial training schedule may differ from the regular schedule of the position. All new hires, including part-time employees, must be available for up to 40 hours of in-person, on-site training during their first week. Additional mandatory training may continue for approximately two to three weeks, depending on the position and training requirements. Training may take place at a TFHC location other than the employee’s assigned work location

This position is fully onsite, Monday through Friday from 8:00 AM–5:00 PM at 302 West Fletcher Avenue, Tampa, Florida 33612.