What are the responsibilities and job description for the Manager, People Operations position at Tampa Bay Rays?
Reports to: Senior Director, People Operations and Engagement
FLSA Status: Exempt
FLSA Status: Exempt
The Tampa Bay Rays and Rowdies are seeking an organized, detail oriented and determined Manager, People Operations to join the People Operations department. This role will collaborate with managers and staff to deliver comprehensive support across the entire employee lifecycle. This position is based at Tropicana Field in St Petersburg, FL.
Responsibilities
- Lead full-cycle recruiting for full-time employees. Administer the end-to-end hiring process including job descriptions, manage applicant tracking system, postings, interview coordination, background checks, offer letters, and pre-employment requirements.
- Maintain all personnel files, process new hires and separations, ensure compliance/accuracy in employee files, HRIS system maintenance & tracking.
- Foster a diverse, inclusive, and positive environment that aligns with organizational culture, encouraging employee engagement and retention.
- Serve as HRIS lead including owning data integrity, security role requests, business process routing, audits, and worker/position data changes. Support the maintenance and accuracy of the system and ensure proper tracking of paper records needed throughout the employee life cycle. This includes supporting seasonal roster set-up and end-of-season activities.
- Track and maintain compliance and accuracy with I-9 forms, process background checks for all new hires. Maintain systems to reflect accurate users.
- Support employee communication channels to ensure employees receive important information in a timely manner.
- Ensure complete confidentiality and security of personal employee information, including background screen info, medical info, personnel files, etc.
- Other duties as assigned.
Knowledge, Skills and Abilities
- Knowledge of basic payroll and personnel record keeping principles and practices; knowledge of basic federal, state and local laws and regulations.
- Proficiency using Microsoft Office Products (Word, Excel, PowerPoint, Outlook) and Human Resource Information Systems (HRIS). ADP and ABI strongly preferred.
- Solid organizational skills; ability to prioritize multiple tasks; attention to detail, strong follow-up skills.
- Strong communication and interpersonal skills, ability to communicate in a professional, knowledgeable, and courteous manner.
- Bilingual is a plus
- Ability to work a flexible schedule at peak times throughout the year which may include nights and weekends.
Key Experience
- Work Experience: 3–5 years in HR, with experience in employee relations, recruitment, and compliance.
- Prior supervisory experience preferred
- Education: Bachelor’s degree in Human Resources, Business Administration, or related field.
- Technical Skills: Proficiency in ABI, ADP Workforce Now, Outlook, Teams, and Slack encouraged.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.