What are the responsibilities and job description for the Lift Attendant position at Tamarack Resort?
SUMMARY
The Lift Attendant will perform any and all activities as assigned by the Lift Operations Supervisor. They will operate the ticketing tablet and solution lift pass issues efficiently while providing guests with courteous and friendly service. This person will achieve and maintain the highest standards; requires dedication to the team in a dynamic environment.
EMPLOYEE EXPERIENCE
Working at Tamarack is an incredibly rewarding and magical experience. Not only will you be working in a beautiful mountain environment, but you will also receive amazing employee perks like a season pass for you and your family, resort discounts, free childcare and more!
Mountains, meadows and lakes are for everyone, and our resort community is no different. We are committed to promoting equality, diversity and inclusion in hiring, training, and career advancement. We celebrate and respect our diverse team members and guests.
KEY RESPONSIBILITIES
Greet guests as they prepare to load the lift
Verify ticket and season pass validity with RFID scanning technology and tablet
Works with guests to resolve scanning issues and reports problems to Ticket Desk as needed
Manage lift corral for smooth transition to gates and loading zone
Checks for appropriate ski and snowboard equipment (ski brakes, leashes, safety straps and baskets on poles)
Present oneself in a professional manner at all times
Must be friendly and outgoing while presenting a courteous manner at all times
Work with guests to ensure a positive lift boarding experience
Assist with other duties as needed
REQUIREMENTS
18 years of age or older
Must have an ability to react quickly to ensure policies and procedures are adhered to
Confident individual with quick problem-solving skills
Ability to understand the different product offerings and how they relate to lift access
Must enjoy working outdoors
Must have appropriate footwear and clothing for working in all weather conditions
Must be able to stand and work outdoors
Must have excellent verbal communication and customer service skills
SCHEDULE
Hours of employment are dependent on business demands
Must have weekend and evening availability and flexible weekday availability
EDUCATION
High School Diploma or equivalent experience
REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to walk; sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee may be occasionally required to stand; climb or balance; stoop, kneel, crouch, or crawl. The employee may occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Please be advised that the location of this position is in the mountains. Inclement weather can and will be encountered on a regular basis, especially throughout the winter. Reliable transportation to and from work is a necessity. Access to a 4WD or AWD vehicle is highly recommended.