What are the responsibilities and job description for the Remote Customer Support Specialist position at Talentoma?
Remote Customer Support Specialist (Work From Home) | $3,300–$3,900/month
We’re hiring Remote Customer Support Specialists to join our growing team. This is a fully remote / work-from-home customer service role focused on handling inbound calls and helping customers with general questions, updates, or basic support needs.
You’ll be the first point of contact for customers—so clear communication, patience, and a calm, professional tone matter. If you enjoy talking to people, following simple processes, and solving straightforward issues while working independently, you’ll feel right at home here.
What You’ll Do (Key Responsibilities)
- Answer inbound customer support calls and provide accurate, helpful responses
- Make occasional outbound calls (appointment reminders, follow-ups, or status updates)
- Maintain a friendly, patient, and professional tone on every interaction
- Document call notes and key details accurately using our digital tools and systems
- Follow step-by-step call handling procedures to keep conversations efficient and consistent
- Stay connected with your remote team through chats, updates, and scheduled check-ins
What We’re Looking For (Qualifications)
- Strong speaking skills, active listening, and clear communication
- Comfortable using a computer and switching between basic tools (calls, notes, systems)
- Reliable internet connection and a quiet, distraction-free home workspace
- Team-minded attitude—willing to ask questions and support others
- No experience required — paid training is provided
- Customer service experience (call center, retail, hospitality) is a plus, not required
Pay & Benefits
- Monthly pay: $3,300–$3,900 (based on experience)
- 100% remote — work from the comfort of home
- Paid training starting day one
- Flexible scheduling options (including weekends based on availability)
- Supportive team culture with approachable managers
- Growth and advancement opportunities within the company
If you’re ready to start a remote customer support role with training, flexibility, and a supportive team, apply today. 📞💻
Salary : $3,300 - $3,900