What are the responsibilities and job description for the IT Specialist position at Talently?
Job Title: IT Specialist
Location: On Site - Madison, Alabama, United States
Salary: $65,000-$75,000
Skills: SAP end-user support, SAP S/4HANA, IT troubleshooting, Microsoft Office 365, Manufacturing systems
Benefits: Health/Dental/Vision (company covered), 401k with matching
About the Motor Vehicle Parts Manufacturing Company / The Opportunity:
Our client, a leader in the motor vehicle parts manufacturing sector, is committed to delivering quality and innovation in automotive components. This opportunity places you at the heart of IT operations within a dynamic manufacturing environment, supporting SAP systems critical to plant and office workflow. As an IT Specialist, you'll ensure vital business operations run smoothly, providing hands-on SAP support and collaborating across departments to enhance productivity and efficiency.
Responsibilities:
- Provide first-line end-user support for SAP SD, MM, PP, and FICO modules including troubleshooting and resolution of system issues.
- Monitor SAP system performance daily and coordinate with support teams to maintain system stability and uptime.
- Deliver user training sessions, create support documentation, and promote best SAP practices across the organization.
- Resolve general IT and operational issues impacting manufacturing and office users, ensuring minimal disruption to operations.
- Support installation, configuration, and relocation of IT equipment; maintain IT inventory and update ticketing systems.
- Assist with SAP updates, patches, and system enhancements, including participation in system testing and implementation projects.
- Ensure compliance with SAP usage and data security policies; maintain confidentiality and data integrity at all times.
- Collaborate with IT teams, SAP consultants, and end users to resolve issues and identify process improvements.
Must-Have Skills:
- 1–3 years of experience in SAP end-user support or a related IT support role.
- Hands-on experience with SAP S/4HANA or SAP ECC 6.0.
- Strong troubleshooting, user support, and documentation skills.
- Proficiency in Microsoft Office 365, including Word, Excel, and PowerPoint.
- Excellent communication and problem-solving abilities.
Nice-to-Have Skills:
- Experience with EDI transactions (850, 810, 856, 820, 830, 862, 824).
- Familiarity with IBM Sterling B2B Integrator and OpenText B2B solutions.
- Direct exposure to manufacturing or automotive industries.
- Involvement in SAP implementation or upgrade projects.
Salary : $65,000 - $75,000