Field Services Engineer

Job Title: Field Services Engineer

Location: On Site - Phoenix, Arizona, United States

Salary base: $70,000-$80,000 (plus overtime comp- Overtime about 10 hours in 2 weeks)

Travel: Under 20%

Hours: M-F 8 hour shift- normal business hours

Skills: semiconductor, ion implant, equpment maintenance

About the Semiconductor Manufacturing Company / The Opportunity:

Join a leading organization in the semiconductor manufacturing industry, supporting advanced ion implantation equipment used in demanding customer production environments. As a Field Services Engineer, you will perform hands-on installation, maintenance, troubleshooting, and technical support while developing specialized expertise through structured on-the-job training. This customer-facing opportunity offers exposure to complex semiconductor technology and the chance to grow across multiple equipment platforms.

Responsibilities:

• Perform installation, preventive maintenance, corrective maintenance, and troubleshooting of semiconductor ion implantation equipment at customer sites.
• Follow approved procedures, work instructions, checklists, cleanroom protocols, and safety requirements when completing service activities.
• Support system diagnostics, failure analysis, equipment recovery, stabilization, start-up, qualification, upgrades, retrofits, and modifications.
• Document service work, inspection results, technical findings, and corrective actions accurately in service reports and internal systems.
• Respond to scheduled and unscheduled service calls while supporting customer operations during equipment downtime and troubleshooting events.
• Promptly escalate technical issues, abnormal conditions, and unresolved problems to senior Field Service Engineers or management.
• Participate in structured on-the-job training to develop proficiency across ion implantation and other semiconductor equipment platforms.
• Work flexible schedules, including occasional nights, weekends, holidays, travel, and overtime based on customer and operational needs.

Must-Have Skills:

• Strong mechanical and electrical aptitude with the ability to troubleshoot complex electromechanical equipment.
• Ability to read and interpret technical documents, schematics, diagrams, and service data.
• Strong attention to detail and ability to follow precise operating procedures.
• Clear written and verbal English communication skills and a strong customer-service orientation.
• Ability to work independently and collaboratively in a demanding semiconductor manufacturing environment.
• Proficiency with Microsoft Office applications.
• Willingness to work overtime and flexible schedules as required by equipment issues or customer needs.
• Valid driver’s license and passport, ability to pass customer background checks, and authorization to work in the United States without sponsorship.
• Bachelor’s degree in mechanical, electrical, manufacturing engineering, or a related technical discipline, or equivalent practical experience.

Nice-to-Have Skills:

• 3–5 years of experience in field service, equipment maintenance, manufacturing support, semiconductor equipment, or related technical roles.
• Experience with semiconductor manufacturing equipment, ion implantation equipment, or complex electromechanical systems.
• Knowledge of equipment start-up, qualification, upgrades, retrofits, hardware updates, and software modifications.
• Experience working in semiconductor cleanrooms or industrial manufacturing environments.
• Familiarity with failure analysis, equipment recovery, and downtime reduction activities.
• Ability to work safely with PPE, respirators following proper fit testing and training, and customer-specific safety requirements.